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Contribute FeedbackThe Manor in Kilrea has received mixed reviews. Some diners found the food and staff excellent, while others experienced cold, incorrect orders and unwelcoming service. Despite a negative incident involving the manager, some visitors praised the delicious Sunday lunch and friendly staff. The grand appearance, generous portions, and delicious food at reasonable prices earned the restaurant recommendations from satisfied customers. Other guests enjoyed a lovely meal with welcoming atmosphere and accommodating staff, making their visit memorable. Overall, The Manor offers a mix of experiences, from excellent meals to issues with service and food quality.
Horrendous experience at The Manor Kilrea Myself and my 4 friends decided that we would take the 55 minute trip to The Manor for a feed and a catch-up. We decided on this sunny day it would be an enjoyable experience. Little did we know it would be the opposite. When we entered the manor we were told we could sit wherever we wanted. We choose the terrace. When we got to to our table the restaurant was not busy which should should have reflected a positive experience with good efficient customer service which was not provided in the slightest . We sat down at the table and it took around 10 minutes for us to be served for a drink. They then took our food order a while after that. We ordered food which when arrived did not correspond with what we had ordered. The food took at least 40+ minutes to come. The server proceeded to take each of the dishes out slowly one by one. To which this resulted in our food being cold. To get our food to our table in full took at least 35 minutes from the first chicken curry was sat down. When they served the main dishes the sides were incorrect. We had to correct the server 3 times about the mistakes made regarding the sides. The experience was awful. Not to mention the rude,unhelpful and ignorant attitude towards the mistakes the staff at the Manor continuously made. When eventually the sides requested for the chickens curry’s arrived all members at the table had finished their meals. This was absolutely ridiculous and we felt that the prices at the manor were to expensive to reflect the poor food,poor service and unwelcoming staff. This is not even to mention the standard of the food was disgusting. It is safe to say we will never return to The Manor Kilrea. We spent £82.15 on this horrific experience that had ruined our friendly catch-up. We were never asked once if our meal was ok, if we needed anything extra. NOTHING.
Was here for dinner about 20 years ago and must say it was a nice dinner just never got back again to have more food
Five of us visited mid afternoon and had a late lunch. The appearance of the building was very grand and stately. The staff member who attended us throughout our visit was very friendly and helpful she discussed the menu with us and offered us her recommendations to help us make our choices. The food was of good quality and nicely presented, portion size was generous. I had the buttermilk chicken burger which was delicious, followed by death by chocolate cake .... well I was on my holidays... Price wise we were able to advantage of one of their meal deals 2 courses for a set price. All in all the price charged for the meals for the five of us was very reasonable and compares favourably with other restaurants in the province. We all enjoyed the meal and the views from the conservatory and would recommend Manor House to others we will return next time we are visiting Northern Ireland.
We went for Sunday lunch the food was excellent the staff were great. It's good to see there are still places that serve a great Sunday lunch that is served to you at the table.
The food was excellent and the staff were friendly, but when we asked for cocktails, the staff seemed clueless. The Bramble cocktail tasted only of gin and the other one had no taste at all. It is clear that the staff need more training.