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Contribute FeedbackLeona's Tea Room offers a mixed dining experience. Some customers have raised concerns about a lack of prompt service and high prices, with disappointment over certain menu options not being available. Others have praised the lovely service, delicious scones, and beautiful decor. COVID-19 precautions are well-implemented, making it a safe place to dine. However, visitors have noted suggestions for menu improvements, such as adding more options like chips with burgers. Overall, Leona's Tea Room provides a charming ambiance, delightful tray bakes, and great coffee, making it an appealing spot for a cozy meal or sweet treat.
Our visit to the restaurant was very disappointing. Despite being on the menu, there was no cod or pizza available. The 2 glasses of Coke we ordered were completely flat. We had to wait 25 minutes for our food, even though it was not busy at the time. There were no baby changing facilities, and when we asked at reception, we were told to use the toilets in the hall, with no changing table in the men's bathroom. The sanitizer was empty in the men's toilets as well as at the entrance to Leonas (now located in the bar area of the hotel, which was cold and not what we expected from a tea room). The prices were very high, with a top hat costing £2.70. The food quality was very poor, with frozen chips and goujons from Lynas. Overall, the experience was not worth the prices they charge.
When ordering tea and coffee with your meal, remember to request that it be served alongside your food. Otherwise, you may receive it first and it could become cold and over-brewed by the time your meal arrives 30 to 45 minutes later. During our visit, we expressed our disappointment to the staff about the lukewarm beverages and were informed that it is the responsibility of the customer to specify if they would like their tea and coffee brought out with their meal.
We had a delicious small fruit scone with jam, cream, and butter. We enjoyed sitting outside with our dog while soaking up some sunshine. The service was lovely. Highly recommend this place.
Visited Leona’s for brunch with my parents and children on our first meal out since lockdown. All of the Covid procedures in place were very reassuring hand sanitiser, tables spaced apart, staff in visors. We had a selection of meals from the breakfast menu and all were delicious. It was all so good we rebooked for lunch a few days later. Although it was busy at lunchtime staff were very attentive and we didn’t wait long for our food. All food was excellent. Would definitely recommend.
A beautiful lunch served by friendly, attentive staff. The well thought-out layout and social distancing measures were very reassuring. Excellent coffee and chocolate cake to die for. Highly recommended.