Tim Hortons - Coldbrook
Tim Hortons
Description
This neighborhood Tim Hortons serves affordable, well-liked coffee and tea with convenient parking, but experiences inconsistent service: long waits, order errors, cold items and frequent pastry shortages. Drive-thru is prioritized over in-store customers, and seating cleanliness varies. Friendly, professional staff are sometimes present, making visits hit-or-miss—an economical, convenient stop if you can tolerate occasional delays and limited pastry availability.
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Feedback
I had just finished school and needed something to eat before heading to work, so I stopped by for my usual sandwich. However, it took me 45 minutes to get to the window due to a significant staff shortage. Additionally, I’ve noticed that every time I order from here, my sandwich only comes with the core of the lettuce.
This restaurant is a total disaster. I waited 25 minutes for my mobile order, and when I finally received it, the food was cold. The service is incredibly disappointing.
I have been to this location several times over the past two months. They never seem to have any donuts in the display case and their part of the seating area is not always the cleanest. I also find the emphasis is always on the drive through not on the customer right in front of them.
Long drive threw wait time ordered an ice coffee, it literally was coffee and cream if that no base. And coffee was brunt.???
Hard to give them anymore than thsi because i see some places that has fruit flies in the food storage area and others that are decent enough. Some get your order right, some don't. Most places are usually full of
