Pizza Factory - COEUR D ALENE

Always great! Peperoni and Mushroom seriously the best in town. Breadsticks are great. Love the salad bar too! What more can you ask.

Brought the family in for dinner. When we got our food, there was an issue with the pasta sauce. While they weren't able to fix this by remaking, they went out of their way to make it right in other ways. The service was really good as was the pizza.

I like the consistancy of this establishment. Crispy crust, price was good, service was good. Gentlemen behind the counter was social helpful and assisted my 3 year old daughter get quarters because i was 2 busy laughing at her. Lol over all would recommend,

On Saturday last I took my family out to dinner here and it was an utterly miserable experience. The food is adequate and the service was fine. But something happened that the manager, a choleric man with a goatee, felt the need to berate his staff publicly. The profanity laden badgering was so bad that we would have departed immediately except that we had not yet received the meal we had prepaid for and had no desire to have Goatee turn his wrath on us by inquiring about a refund. The entire dining area was acutely uncomfortable by this utterly unprofessional outburst as he seemed to fire the woman he was shrieking at. Regardless of the staffing issues, management has the responsibility to maintain the dining experience for the customers. Despite Goatee’s outburst, no attempt was made to soothe matters with the customers and he continued to abuse his staff with verbal whips. We ate quickly and promptly departed after the food was delivered. On the way home I explained to my children that they should never treat anyone that way or accept that kind of vitriol from an employer. I do not recommend giving money to a company that does not care about the customers and treats their staff terribly. There are much better places in Coeur d’Alene.

Decent pizza; Horrible service. My mom and I arrived tonight at 7:45 p.m. an hour and fifteen minutes before the posted 9pm closing. We wanted the salad bar. Everything was still out and on ice, but one of the workers said, No more salad bar! No apology whatsoever. So, we went with just pizza and a couple of drinks. I went to get a refill around 8:30, and the fountain had been turned off. Had to ask one of the workers to turn it back on. Ten minutes later I went back again, and it had been turned off AGAIN! I threw my cup away. One of the workers asked if I needed it turned back on. I said, No, I 'm done, and we walked out. We have liked this place in the past, but we won 't be back after tonight. If you 're going to shut everything down by 8pm, then don 't post your closing time as 9pm.