Caribou Coffee - Clive

I received exceptional service during my visit. The staff was cheerful and friendly, clearly passionate about their work, and it truly made a difference!

The service was good, but the person taking my order forgot to ask if I was a rewards customer. I didn't realize it until I returned today and they inquired about it.

The Caribou Coffee at the Clive location has always been a fantastic spot for my hot mocha. The flavor was consistently rich and delicious every time. Unfortunately, that seems to have changed recently. When I mentioned to the barista that my mocha didn't taste right, she kindly remade it, acknowledging that the mocha mix hadn't been thoroughly blended and there was some residue left at the bottom of the pot. This explained the watery taste. Today, I stopped by on my way to work and ordered a mocha, hoping for an improvement, but to my disappointment, it was watery once again and lacked flavor. I didn't say anything to the barista this time; I just sadly dumped my coffee and went to work. It's disappointing to see a drink I used to enjoy so much now falling short of its former quality.

I really cant seem to get enough of the Oatmilk Shakers, and the service is always good and friendly.

Had a hot crafted press malted chocolate today. FANTASTIC! I love their coffee and customer service.