Taco Bell - Cleveland

I was very disappointed with my experience at this restaurant. I paid extra for substitutes in my burrito, but it came with nothing inside. I had ordered a cheese and rice bean burrito, but it was completely empty. It was a terrible meal and a waste of money every time. I would rate the food 1 out of 5.

I paid nearly $30 and felt like I was ripped off. I ordered a chicken chalupa for $5.79 and received a lettuce chalupa with unmelted cheese. The food was rated 1 out of 5.

Stopped for Dinner, There was only one car in front of me. He ordered then pulled up, I ordered then pulled up. Average wait time. But I did not get what I ordered. I asked for a Burrito Supreme to go along with my #4. Get home and have one them nasty Doritos Supreme Tacos.Two girls at the window, one on her cell who took the order, the other getting drinks. And neither one of them understood the word Burrito...

Everything was going well until two employees began goofing off. One of them threw a bottle of water at the other, narrowly missing the manager. Despite the incident, I received my food and left the restaurant. Food quality: 5 out of 5.

Ordered from Uber. When the delivery driver got there he was told they didn’t have my order. The Uber driver messaged me and told me to try calling the store. I called 2 times and nobody answered meanwhile the Uber driver could see an employee standing there without any cars in the line. I got my order canceled and will not be ordering or visiting this location again. How do you loose an order? Or could’ve just offered to remake the order.