Mazzio's Italian Eatery - Cleveland

Needs an entire new staff. They have a very bad if you don 't like it go somewhere else attitude when they constantly mess up orders. The staff is always huddled together and slouched over counters talking as if it 's free period at high school. The food should at very least be presentable yet it 's thrown together like slop. Maybe if the management would actually make there employees do the job they 're paid to do, and not come to work simply to gather and hang out then the Company would receive better reviews. But obviously they have no intentions of bettering the company, or proper customer service training would be a must. The employees represent the company, and that says it all. Absolutely awful place full of very unprofessional people.

Very good Service: Delivery Meal type: Dinner Price per person: $10–20 Food: 4 Service: 4 Atmosphere: 4 Recommended dishes: Sweet BBQ Wing Parking space: Plenty of parking Parking options: Free parking lot

Good Service: Dine in Meal type: Dinner Price per person: $1–10 Recommended dishes: Crustless 9 Chicken Bacon Alfredo Pizza

Price per person: $30–50 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Sweet BBQ Wing

This place was an absolute wreck. The server at the counter was so rude. I have been going to this Mazzios since it was built and the staff and the cleanliness has never been as bad as it is now. Corporate really needs to do a surprise check on this restaurant. The server/waitress was hateful to my 77 year old uncle and talked back rudely when he asked about his pizza. Total lack of respect. Service: Dine in