Reviews
What User likes about Pollo Tropical:
This was FIRST TIME and I thought it was a bit of a mixed bag. First off, the chicken is delicious! With Pollo in their name, it ought to be! I found it amazingly moist for this kind of situation, it would have been easy to let it get dry during holding, I'd come back for that anytime. The beans and rice were a whole different story, though. I found them essentially flavorless, just filler. I wouldn't waste the calor... View all feedback. What User doesn't like about Pollo Tropical:
the food was grat, the service was missing seriously. I don't know if they're understaffed or people didn't show up, but the first time we tried to go, they closed the dining room. the next day I ordered online to pick up at the counter at a certain time. when we were there, the door was closed, and another one said he had waited 30 minutes outside for his food. I started knocking really hard at the door, what had th... View all feedback.
Reviews from various websites
The food was grat, the service was missing seriously. I don't know if they're understaffed or people didn't show up, but the first time we tried to go, they clo...
read moreWe come and wait for 5 minutes until they take our order, and we order, I wanted the garlic sauce with my bowl, so we ask that and they don't acknowledge, so we...
read moreI have used the love to eat pollo tropical and I have eaten pollo tropical for over 20 years. this place is the worst ever. eating was absolutely terrible and c...
read moreI go in the rule to the pinellas park location and eating is always great everyone visiting. I decided to try the golf to bay and eating is not great at all. su...
read moreFood was good. They need to fix their online ordering system as the only drink you can pick for combos (without paying more) is a Diet Coke. They also did not g...
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