Clayton Country Inn

I reserved a room for Christmas night for my son and his wife. They got to the room and there was no electricity, no heat and no hot water. They drove from little Rock Arkansas and were really to tired to drive back home. They eventually found someone to help with the electricity.Rooms: 1/5

You will note that the previous reviews are 5+ years old. We have stayed here twice a few years ago, but its a new owner definitely new management now. We tried the restaurant too. Food was ok, mashed potatoes were instant, not real potatoes. CFS was good. But the problem is with the INN. It has totally gone downhill since we were there last. I called 2 months in advance for reservations for 2 nites. It took a 3 tries to get thru on the phone. They don 't always answer the phone. Finally got Brenda after a couple of days she took my reservation but said she didn 't need a credit card or even ask for my phone number for confirmation. She said just check back a week or two before your arrival. That didn 't feel right so about 3 weeks prior I sent a card by mail confirming my arrival, along with my name, address, telephone number, etc. Then on the 28th, 3 days before our arrival, I called again. Reached Brenda again. We arrived at 5:15pm on Friday 10/1. Neither the woman who came out to help us, or later Brenda, could find our reservation. I pulled out my notes and read off that I had called on 8/6/2021 at 11:55am, then the card, then the phone call 2 days prior. Brenda said wow, you take good notes. She asked about beds preference again stating that the only thing she had available was room #6 with a full sized bed one twin bed. The woman with her said something about room #10 and Brenda said I was going to give them that room but Momma gave it to someone else earlier today.... It was apparent that they had NOT reserved a room for us. We advised we would take #6. She then advised that the TV might not work we would have to reset the DISH connection by doing a reset when we first turned it on. The place looks really run down now, the yard was not mowed, we had to walk thru the overgrown weeds to our room. We put our bags in the room went back to the dining room to eat dinner. After dinner we got a better look at the room and it just went south from there. The room smelled. There was something spilled rotten/soured on top of the little fridge it smelled like clabbered milk. Only one lamp in the room worked.The smoke detector was laying on the dresser next to the TV no batteries in it. There were cracker crumbs on the dresser, and a Kraft snack wrapper. The bathroom floor was in horrible condition. The room carpet was filthy. There was old dried grass all in the room on the carpet, on the sink, in the shower. When I turned on the water in the bathroom it came out orange from the old rusted pipes. There was 1/2 a roll of toilet paper on the shelf, none on the roller. There were ZERO amenities no soap or anything. I usually carry my own shampoo conditioner but I expected soap. There were NO cups or glasses in the room in case you might actually drink the orange water from the sink or shower. I looked under the sink for any more toilet paper or soap saw that the whole inside cabinet under the sink was covered in mold. The ice bucket was in there too it was totally covered in mold. Inside the ice bucket was about 4 inches of what used to be water with lumps of mold floating in it. There was no cover over the light bulb in the bathroom ceiling. We were pretty upset by then but it was late, it was dark, and there wasn 't another hotel within a hour a half thru the mountains. Everything in Broken Bow Hochatown was booked due to it being a weekend the Bigfoot festival. We had no other options so we decided to check the beds for bed bugs so we could at least stay inside instead of in the parking lot in our truck. There were no signs of mice, roaches, or bed bugs BUT when we lifted the sheets in the beds there was some unknown plastic trash in the twin bed BETWEEN THE SHEETS and in the full bed was a broken adult sex toy!! Using a flashlight from our truck we saw white stains on the blue bedskirt, below the 'toy '. It was obvious that the sheets were NOT CHANGED between guests. We were tired despe

So much was wrong but the immediate message is- I would advise against anyone staying here. We had stayed here twice in past years. Its new owners now. And a new manager. I called 2 months in advance for reservations for 2 nites. It took a 3 tries to get thru on the phone. They don’t always answer the phone. Finally got Brenda after a couple of days she took my reservation but said she didn’t need a credit card or even ask for my phone number for confirmation. She said – just check back a week or two before your arrival. That didn’t feel right so about 3 weeks prior I sent a card by mail confirming my arrival, along with my name, address, telephone number, etc. Then on the 29th, 2 days before our arrival, I called again. Reached Brenda again. She asked about beds I told her, again, king, queen if we have to, or even 2 fulls. We arrived at 5:15pm on Friday 10/1. Neither the woman who came out to help us, or later Brenda, could find our reservation. I pulled out my notes and read off that I had called on 8/6/2021 at 11:55am, then the card, then the phone call 2 days prior. Brenda said “wow, you take good notes.” She asked about beds preference again stating that the only thing she had available was room #6 with a full sized bed one twin bed. The woman with her said something about room #10 and Brenda said “I was going to give them that room but Momma gave it to someone else earlier today….” It was apparent that they had NOT reserved a room for us. We advised we would take #6. She then advised that the TV might not work – we would have to reset the DISH connection by doing a reset when we first turned it on. The place looks really run down now, the yard was not mowed, and we had to walk thru the overgrown weeds to our room. We put our bags in the room went back to the dining room to eat dinner. After dinner we got a better look at the room and it just went downhill from there. The room smelled. There was something spilled rotten/soured on top of the little fridge – it smelled like clabbered milk. Only one lamp in the room worked. The smoke detector was laying on the dresser next to the TV – no batteries in it. There were cracker crumbs on the dresser, and a Kraft snack wrapper. The bathroom floor was in horrible condition. The room carpet was filthy. There was old dried grass all in the room – on the carpet, on the sink, in the shower. When I turned on the water in the bathroom it came out orange from the old rusted pipes. There was ½ a roll of toilet paper on the shelf, none on the roller. There were ZERO amenities – no soap or anything. I usually carry my own shampoo conditioner but I expected soap. There were NO cups or glasses in the room in case you might actually drink the orange water from the sink or shower. I looked under the sink for any more toilet paper or soap and saw that the whole inside cabinet under the sink was covered in mold. The ice bucket was in there too and it was totally covered in mold. Inside the ice bucket was about 4 inches of what used to be water with lumps of mold floating in it. There was no cover over the light bulb in the bathroom ceiling. We were pretty upset by then but it was late, it was dark, and there wasn’t another hotel within a hour a half – thru the mountains. Everything in Broken Bow Hochatown was booked due to it being a weekend the Bigfoot festival. We had no other options so we decided to check the beds for bed bugs so we could at least stay inside instead of in the parking lot in our truck. There were no signs of mice, roaches, or bed bugs BUT when we lifted the sheets in the beds there was some unknown plastic trash in the twin bed BETWEEN THE SHEETS and in the full bed was a broken adult sex toy!! Using a flashlight from our truck we saw white stains on the blue bedskirt, below the ‘toy’. It was obvious that the sheets were NOT changed between guests. We were tired and desperate at this point so we went to the Dollar General down the road and spent $40+ dollars on disinfectant, cleaning supplies, a shower mat, plastic t

Room was clean, helpful staff! We will be back, thanks!

The most awesome place to stay. Very rustic. I love the room!