Tropical Smoothie Cafe

Twice now I have been in to pick up online orders and not been acknowledged by staff at all. Online orders are out on a shelf for anyone to grab if they chose to, every other location I've been to keeps them in a cooler behind the counter. Online orders for this store are defaulted to add a 15% tip, which I might add myself if the service warranted a tip. Smoothies and food are good but if they don't shape up I will actively avoid this store and use Killian location instead.

I went into this establishment on 10/24 Sunday to purchase a strawberry limeade which is the only smoothie i usually get. I placed my order and it was not busy at all maybe 4 people waiting for their food and drink, time was about 1237 pm. I waited 20 minutes for one smoothie while i watched the young man, he appeared to be asian(stated this for management purpose only so they will know who was working possibly, he didn’t have a mask on either), play on his phone texting and calling someone w … – show

This location ALWAYS gets my wrong. I request plant base meat substitute and they put real meat in my sandwich. Very disappointed and customer service is terrible when managers aren't there.

Hey guys i loved this place i felt welcome as soon as i walked into this shop. It was very clean and neat, it smelled liked fresh fruits they have very healthy drinks. Great workers

Disappointed. So, I order the same drink every single time I visit a Tropical Smoothie Cafe. Unfortunately, my first visit to this location will also be my last. All the other locations that I visit make my Mocha Madness with Peanut Butter amazingly… This location not only forgot to add the peanut butter, but it was like drinking straight coffee grounds with sugar. It wasn't until a couple sips in, that I realized just how much it was full of coffee grounds. Completely boycotting this location … – show