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Contribute Feedback What Lea Janssen likes about New York Pizza Pasta Factory:
Friendly staff, good food, big portions! The smallest pizza is 12”, big enough for 2 people. I got the chicken parm (comes with garlic knots and choice of pasta). It was delicious and just a lot of food. My preteen got the 12” pepperoni pizza and was able to eat 3 slices. The ooie gooie stringy cheese was amazing, he said! The crust was super yummy. A few more slices of pepperoni would have made all the difference th... View all feedback.
What Courtney N doesn't like about New York Pizza Pasta Factory:
My boyfriend worked there and he has some learning disabilities and that was understood by this manger that higher'd him we went in and to buy some pizza and asked why wasn't the manager asking him to come in and the manager yell and said to my boyfriends mother “we don't need your son's service's anymore it's not my fault your son doesn't know how to do a job” the owner understood what happened but for Mark the mana... View all feedback.
Great food and wonderful people there. The owners really put their all into making great food worth every penny!
Tried to place a pick up order for a fundraiser. The woman was interrupting me to speak to customers in front of her and hung up on me at one point. Immediately called back and got someone else. They asked me to verify my order and then gave a huge sigh because they “couldn't find it”. She said, “I'll take your order again but you need to hold on!! I have customers to ring up!!” She then demanded the person in front of her to “Order!! Sir, just order!! ORDER!!” At that point, I hung up. Won't be … – show
Just moved to the area from dallas and they are five minutes from me ordered a David’s smokehouse pizza and it was the best pizza I’ve had in a very long time I have found my new pizza place for as long as I live here
Awesome Pie. Cool Vibe and a great staff. Will be back.
This is one disappointed former NYer. My $25 pizza was a joke. Meat, sauce and cheese was inadequate for a large pizza. The bottom was burned and some of the crust. The place was not busy enough, in my opinion, to fail to that degree. Learned a valuable lesson. I ordered takeout (in person — not on the phone or an app). I should have checked it before I left the establishment.
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