Bertolone Italian Cafe - Clanton
Bertolone Italian Cafe
Description
Bertolone's restaurant offers a mix of experiences, with some diners raving about the delicious dishes, especially the authentic Italian options like lobster ravioli and chicken Marsala. The desserts, particularly the cakes, were also highly praised. However, some customers noted inconsistencies in the quality of food and service, with a few disappointed by the lackluster experience they encountered. Overall, many diners found the restaurant to be a worthwhile visit, with friendly staff and a picturesque view adding to the dining experience. For those willing to overlook some shortcomings, Bertolone's seems to offer a tasty, albeit slightly inconsistent, dining option.
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We have been to your restaurant several times . We made online reservations 2 days ahead but y'all did not have record of it when we arrived. Plenty of tables were available so it was not a big deal. The size and quality of salads seems to have dropped considerably since we first came . Very plain and very small . Service was fine when we arrived but we had to ask for water refills during the meal. We had to ask the manager at the front to get us water.
The entrees were very good. You were out of the triple chocolate cake at 6 pm . Very disappointed . We took the almond joy cake instead . It was just ok . Somewhat dried out like it had been cut too long and left in cooler uncovered . Just not the quality like we had on previous visits . Service was not good but it seemed to be from understaffing and not our waitress fault .She repeatedly had to answer the phone and clear tables. She repeatedly apologized and did not charge us for the cake . We will come back again but the overall experience was not as good we expected.
Great food at a great price. For a small town, we are very blessed to have such a wonderful restaurant.
We were in your restaurant several times. We made online reservations 2 days ago, but you didn't have record when we arrived. Many tables were available so it wasn't a big deal. The size and quality of the salads seems to have fallen significantly since our first arrival. Very simple and very small. The service was fine when we arrived, but we had to ask for water fillings during the meal. We had to ask the manager to get us water.
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