Dunkin' - City of Watertown

Quick service and good breakfast. Obviously if they're packed it takes a little while just like anywhere else. But for the most part I've been coming to this location for years so it must be good. Ifykyk.

Stopped to get drinks after a 2 hour drive. Entering the building, it smelled like someone had vomited. We ordered 4 hot chocolates, and they all tasted like they just watered down the hot chocolate. It tasted like hot plain water. I go to Dunkin multiple times a week, and I have never experienced anything like this. I was highly disappointed and would not recommend this dunkin to anyone.

This is by far the worst experience I've ever had in my entire life. Not only did we receive the complete wrong order, She rudely took it back from us and immediately threw it in the trash instead of letting us keep it or having us give it to somebody else. They were unfriendly and rude. 2 employees had horrible attitudes like they did not care and they hated their job.. I would never recommend this dunkin' donuts, which is unfortunate because I stopped at this Dunkin three times a week .and I will never go back to that dunkin' donuts... Worst experience ever. If you hate your job that bad, quit and do everyone else a favor ...and clearly their food is well put together!

I don’t understand why all their attentions is only on drive through customers only! They will literally ignore everyone that walk in and have about 5 staffs attending to drive through customers only. Like come on!!!!!!

This is by far the best Dunkin' in the Watertown area. Emily is always super kind whenever i order :