Gregorys Coffee 1407 Broadway

One would think with all the competition between 20,000 coffee joints in Manhattan, customer service would be your focus. I often frequent Gregory 's Coffee because I like their coffee, but this one location I will never visit again. I enter this morning and the place is empty. Three females are chatting behind the counter. I approach and they all turn to look at me silently. As if I am interrupting them. No one says good morning or how can I help you , only silent stares. I say good morning and places my order, which contains oat milk. A petite female with glasses, in the group, looks annoyed and blurts out I don 't have oat milk . I would have easily switched to something else, but she was so nasty, I said no thank you and walked out. Good luck keeping customers with that mentality.

Grabbed a quick coffee. I had thought I would use their wifi but it didn't work. Coffee was good no matter.

I've been a fan of Gregory's Coffee for a long time and it's always been a great spot for great coffee and delicious pastries. (These are really good)This location on Broadway was always convenient for me when I previously worked nearby. The place never gets super crowded, so I knew I could always come in and grab some good drinks and pastries. The Gregory staff have always been super friendly, inviting and professional at all their locations. A refreshing change of pace from some of the larger coffee chains in the NYC area. Highly recommend.

Very bad customer service and taste is nothing special

Just get the 80% coffee with my 12oz latte order. Are this the standard liquid of all 12oz hot coffee?