Reviews

Overall Total Score
2.9 out of 5
Average | 106 reviews

What User likes about Five Guys:
great place to get burger fire after work. they can decide what they are in their burgers. After eating my speck cheeseburger, I was full. milkshakes are quite lush and rich in taste. thanks to the person who helps me order my food. I will definitely come back for more View all feedback. What User doesn't like about Five Guys:
this review is not about food quality, as it is well dated it is about the personal that does not wear masks and at the same time has asked customers to wear while it is required by law to wear masks in restaurants and in retail stores of everything I was dirty and. while the staff without mask new customers ask to leave as they did not wear one why double standards View all feedback.

Reviews from various websites

Menu
3.6 ★ from 10 reviews

S vert helpful. first visit. then the rain came. a storm. the personal could not have been nicer. top place : Top people.

Five kerle claim on their website that the sortiment of toppings that they offer for their burgers allows for up to different combinations. there are various be...

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This review is not about food quality, as it is well dated it is about the personal that does not wear masks and at the same time has asked customers to wear wh...

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Great place to get burger fire after work. they can decide what they are in their burgers. After eating my speck cheeseburger, I was full. milkshakes are quite...

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Used to really enjoy visiting Five guys pre covid. Was glad to hear they were opening for takeaways. My first takeaway meal, a few weeks ago, perfect, no issues...

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Five Guys continues to draw mixed responses as diners navigate its post-COVID landscape. While many patrons praise the fresh burgers and generous toppings, service inconsistencies and presentation issues have marred recent experiences. Concerns about staff not adhering to mask mandates, despite enforcing them among customers, have raised eyebrows. Though some encounters with friendly staff shine through, challenges in order accuracy and quality of delivery have left a bitter taste for others. Nonetheless, the allure of their crispy fries and customizable burgers keeps customers returning, albeit with tempered expectations in light of these service discrepancies.

Google
4.4 ★ from 4296 reviews
dominik
17.03.2024 - 16:38

I'm not sure if it's mediocre, but the food was surprisingly average.

Daniel
17.03.2024 - 16:38

Super food with excellent and friendly service. Highly recommend

Krysten
17.03.2024 - 16:38

I love going to 5Guys at the Westfield WhiteCity as it is always a guarantee of getting a freshly made burger and delicious fries with a great caring service. I...

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CM
17.03.2024 - 16:38

Thank you so much for the manager last week, for my special Cheesy chips. They were amazing xx

Suki
17.03.2024 - 16:38

So 3 years ago had a strawberry milkshake , tried five guys in Birmingham, terrible milkshake. Came back today same taste spot on, was served by Mohammed, he ev...

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Tripadvisor
4.0 ★ from 362 reviews
Gastroranking-uk
3.0 ★ from 50 reviews

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