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Contribute Feedback What deanlC8916OZ likes about Bubba Gump Shrimp Co:
We visited this venue last year when it was bubba gumps, we really enjoyed and thought on our return to the capital, we would give it another go. Very impressed is an understatement, Maddie the greater was extremely professional and made us feel a part of the family, as a business owner, staff like this are hard to find. Price doesn’t even come into this as the service provided was brilliant and we will return on our... View all feedback.
What fifiNorthLondon doesn't like about Bubba Gump Shrimp Co:
I only really write positive reviews but I have to let you know this is one of the worst restaurants I have ever eaten in. The food was mediocre but the worst part about the restaurant was the team… have to say not their fault. There is no leadership or direction, Lack of training, poor communication. Terrible decisions made.. I hope the owners rectify as there will be no business after peak. Worst part is that on wr... View all feedback.
It is like eating in a flat house! hush pups are terrible and they are freky to add a 12.5% tip.
I am a landry picker, no one recognized the card and I was not given any points? the service was very slow, we waited 15 minutes at a point after we changed our sign to stop the forest.
I sent my meal back when the kartoffel was hard, it took a while until the new one came back, which my family had almost finished their meal. it came the kartoffel was again hard! I had waited so long that I didn't want them to try to send it back, I told the waiter again he told the cook again, but nothing happened. I have paid the kartoffel on my teller £24 for it! the waiter didn't seem disturbed, I hate complaining, very disappointed.
The personal was beautiful and made a fuss of our disabled sister, the birthday it was. the food was brought quickly and was delicious and plentiful.
Sadly, this special family meal was not quite worth the huge expense. The forest Gump decor was good, The food was OK (not mind blowing . The service was very depressing. Our waitress didn't smile once and looked like she would rather be anywhere else. It left a very bitter taste in my mouth when they sent us out the bill and had added a 12.5% service charge ontop of it, taking away the right for us to chose how much tip (if any we would like to leave on reflection of our experience (what a tip is actually for! She also didn't bother to do the maths when I split the bill with cash and card, and instead of asking me if I was happy to pay an additional 29p because she couldn't work out how much to put on the card machine, she silently passed me the machine charging this extra money because she clearly couldn't be bothered to work it out. No one said goodbye to us when we left the restaurant, despite walking past several waiters and my son saying thank you and goodbye to them. We won't be back. Oh and also kids eat free? Yep, only on their main meal (mini pizza our end . You have to pay for their dessert and drink.