Reviews
What SteveBM doesn't like about Benito's Hat:
I am unsure what has happened here. This restaurant used to be one of my favorites. As others have mentioned, the service is lacking. There was no friendly smile and I felt like an inconvenience. The vegetables and guacamole appeared old with brown spots, making them taste bland. The only positive aspect was the delicious grilled chicken. Perhaps they are facing supply problems and rising costs. However, that does no... View all feedback. What ToneController likes about Benito's Hat:
The staff was a bit serious but very helpful. It was quite busy during the middle of a Saturday afternoon. I was able to easily get gluten-free food, opting for a naked burrito (a bowl full of filling). The margaritas were 2 for 1 during happy hour, which was a nice perk. The only thing I found lacking was that the grated cheese was English-style rather than Mexican-style. View all feedback.
Reviews from various websites
Great place right at the covent garden. super friendly staff, tasty plentiful eating and great drinks to cheap trips. the happy hour cocktails 5-7 were a bonus...
read moreReally love this place, great burritos and one of my favorite places when I studied in london! great for a casual meal and an absolute must visit place when the...
read moreI love the restaurant. a friendly staff, fast operation, beautiful interiors and great music. ordered chicken tacos and also a vegetarian (which was vegan witho...
read moreThe personal was the most friendly I had ever experienced at these Mexican restaurants. I went for the vegetarian buritto, who had great pieces sweet and much m...
read moreLove this place!. The burritos and the tortilla chips (and I don't even like tortilla chips) are delicious. Definitely the best I've had in London.
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read moreNestled in Covent Garden, Benito's Hat initially dazzles with its vibrant decor and promising menu of fresh, locally-sourced ingredients. While the restaurant offers enjoyable dishes like the jaw-locking pork burrito and a satisfying vegetable option, experiences are marred by inconsistent service. Diners have reported unfriendly staff, cold food, and issues with cleanliness that detract from the otherwise lively atmosphere. Though happy hour perks like two-for-one margaritas provide a silver lining, the diminishing quality and service might leave patrons questioning their next visit to this once-beloved eatery.
The service at this restaurant is completely inadequate. They have a habit of cancelling reservations last minute, even when made weeks in advance, and provide...
read moreFantastic food, full of flavour and super affordable for london! Worth noting it works more as a fast food place rather than an actual sit-down restaurant.
Unfortunately we found out about this place our last night here in London. The place is great, the portions have good size, the food is tasty and that makes thi...
read moreI have been here twice and on both occasions, a particular member of staff has had so much attitude and is unbelievably rude to other customers too. She got my...
read moreCalled in because the menu looked nice... however avoid the Chipotle steak at all costs! Mine was a tough as old boots and I ended up picking it all out of my b...
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