Casey's - Circle Pines

I was pleasantly surprised to discover that a gas station makes their pizza on-site, and it's actually really tasty! They offer both 91 and 91 non-ethanol gas a... read more I was pleasantly surprised to discover that a gas station makes their pizza on-site, and it's actually really tasty! They offer both 91 and 91 non-ethanol gas at fair prices at some of their pumps. However, I did find the slushies to be overly icy; after a few sips, they end up freezing, so you have to wait for them to thaw. On the bright side, I really appreciate that they have a walk-in cooler for drinks, where you can purchase ice-cold cases or 12-packs of soda.

After calling the store again to explain my situation, the employee admitted she didn't really know how to deal with a delivery failure. However, she finally ag... read more After calling the store again to explain my situation, the employee admitted she didn't really know how to deal with a delivery failure. However, she finally agreed—though reluctantly—to contact DoorDash herself. She even suggested that I should just pick up the order myself and warned me that if I reordered, I would face a long wait due to other orders ahead of mine. This was frustrating since my initial order was already over half an hour late. I asked for the owner's contact information, but that request was denied. I decided to go ahead and reorder, hoping for a better experience, and I plan to speak with the owner when they come in tomorrow. UPDATE: Thinking I would have better luck ordering drinks today, I decided to give it another shot. Though DoorDash delivered my order, I realized I didn't receive everything I requested. When I called the store, the woman I spoke with vaguely promised to send the correct items, but hours later, I still haven't heard anything. I keep trying to give them opportunities to correct their mistakes, but it feels like I'm the one being naïve here.

I recently stopped by for gas and saw the store manager generously give someone who had no money five dollars' worth of fuel. What a kind gesture! However, the... read more I recently stopped by for gas and saw the store manager generously give someone who had no money five dollars' worth of fuel. What a kind gesture! However, the man he helped called him a jerk for not filling up his entire tank. Regardless of that, I will keep returning to this place because of the manager's considerate act.

On February 11, 2022, at 8:30 PM, I called to order my favorite pizza. The woman who answered my call seemed irritated about closing in an hour and having to cl... read more On February 11, 2022, at 8:30 PM, I called to order my favorite pizza. The woman who answered my call seemed irritated about closing in an hour and having to clean the kitchen. Having previously managed at Papa John's, I would have taken disciplinary action against employees for displaying such an attitude. It's not just unprofessional; the poor customer service and lack of follow-up have convinced me that I won't be ordering from Casey's again. I cannot tolerate that level of disrespect.

I was really taken aback by my order. I had requested a cheese pizza with banana peppers, but what arrived was just a crust topped with banana peppers—no cheese... read more I was really taken aback by my order. I had requested a cheese pizza with banana peppers, but what arrived was just a crust topped with banana peppers—no cheese or sauce at all. I really wish I could share a picture to illustrate what I mean.