Otay Mandarin Chinese - Chula Vista

I have been a customer of this restaurant for about 15 years. On Monday, I arrived to eat at the restaurant 45 minutes before closing time. The online booth and website indicated that they were open. However, when I arrived, I was frustrated to find that the restaurant was closed. The next day, I called and found out that they were open, so I ordered about $60 worth of food, which was average for me. I spoke to a petite Asian girl who was in charge and explained the situation to her. She was very nice, even though I know most of the staff there and they know me and my wife. She informed me that they had been closed on Mondays for about 2 years, and everyone was aware of that. I politely pointed out that their website indicated they were open on Mondays, wanting to pass on the information for future customers. She dismissed my concern, saying it had nothing to do with her, and walked away. I couldn't believe her response. This young lady had been working there for about 2 years, to the best of my knowledge, and although she was never very friendly, I had never had an issue with her before. I'm sure the staff at the restaurant will know who this review is referring to. Despite this incident, I will likely return to the restaurant as most of the staff there are hardworking and friendly.

The menu at this restaurant does not align with the prices stated. Initially, my order came out to $45 according to the menu, but when I called to place my order, I was informed that it would actually cost $75. Please provide the correct menu.

The food was delicious and the service was excellent. The homemade family recipes were outstanding. The restaurant was bustling with customers, but Wednesday night was perfect with very few people and quick service. I will definitely be returning!

Avoid, that was my favorite place for the old, I moved away and was in the opposite on Friday 2/11/2022. I ordered salt and pepper wings and bbq pork. eating was so dry that it would not go into my throat, even the rice was dry.

Generous two stars. Relatively speaking I am sort of new, I've been going there about 15 years. I will not return.I always get the same thing, tray of Salted pepper wings. The wings use to be robust, virtually greaseless and a topic of conversation. My first red flag was that I received my order in just under five minutes; it turned out to be a tray of substandard wings soaked in grease; the accent of salted pepper wings was completely lost; the wings were however still a topic of conversation as nobody would eat them and made polite inquires as to where did I get them so they could identify where not to go. Otay Mandarin Chinese Restaurant is a sad imitation of its former image.