Lolita's Mexican Food - Chula Vista

This is nothing new but so disappointed with customer service. I always prefer to call in my order but lately either they dont answer the phone or place you on hold for over 15 minutes. By then im already at Sunbow location to place my order in person. While standing in front of register to place my order staff looking at personal phone and sharing some social media video. Finally someone takes my order and in the middle of it asks another staff member if she should continue taking phone orders (1 1/2 hr before closing. When told yes she rolled her eyes before she finished taking my order. My order was going to take 2o to 25 minutes again nothing new. There were two tables available and both were dirty with food and utensils on table and empty water cups on seats. I chose to stand while waiting when a young lady took her break at one of the dirty tables. She made a phone call and loudly complained about how tired she was and how bad she smelled like carne asada. To top it off she used profanity language and customer's waiting kept looking towards her with disappointment. I decided to walk away in order to not have to hear her and went to salsa bar to prepare salsas to go. Salsa bar was practically empty and messy. Zero radishes with the exception of some floating in water including utensil. I've been coming to this location for years and each time I come back ithe quality of the food is worse. Smaller portions at a higher price with the option for extra carne asada $3 extra. Seriously!!! Will not be going there again nor do I recommend it. Here's picture of staff sharing social media instead of providing customer service. Lastly, the girl with long hair is the one with the foul language at break and with loose hair at working area. So, disappointed ?

I saw the reviews and was expecting good tacos. Like I wasn't even expecting the best tacos in the world but you know something to satisfy my hunger. Tacos de asada are $4.05, adobada tacos are 3.45. So disappointed. I ordered 4 asada tacos, 2 adobada tacos and a flan. I honestly thought the flan was gonna be homemade but it came in a little cup, packaged like it came out of Northgate. : Also the adobada tacos had way too much pick de gallo, like where's the meat? It should've been even. Maybe this was a one time thing but for being a first time I wouldn't come again :

We had the torta especial and rolled tacos. Both very tasty. We've also had the Machaca burrito n it was huge n delicious.

Literally the best carne asada fries I've ever had. To be fair, I recently stopped trying to find any better because I'm disappointed every time I try someone else's. Their Chile Relleno was delightful, as well. We even dipped some fries in the Relleno sauce. We get the guac and sour cream on the side.

ONE from the best TACOS that it DELICIOUS, YUMMY, and GOOD TREAT