County Line Pie - Chuckey
County Line Pie
Description
Nestled in a convenient Greeneville spot, this casual, family-friendly eatery earns praise for inventive, fresh-ingredient pizzas (notably Thai and BBQ), generous portions, homemade ice cream and vegan non-dairy options. Staff are often friendly and the space is clean. However, inconsistent service, occasional slow or absent staffing, cold dishes and billing errors have marred some visits. With improved management and reliability, its strong menu and atmosphere could make it a local favorite.
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First time -Last time. No second chance with this place. Right hand didn’t know what left was doing. Unprepared staff! I don’t believe there was any form of management or guidance there. Never got a chance to try the food we patiently waited for two hours (enjoying grandson time) while they served the ball teams even though we had arrived way before them. Our waitress and all the staff members vanished. I don’t leave reviews but this was unacceptable. I understand mistakes but a few others left due to being forgotten as well.
This was our first time there the whole process was confusing. You walk in there is a menu board posted. I allowed the girl if we order there or take a seat. She said whichever so we decided to sit outside she would bring us menus. We'll not only did my husband get the menus, but he walked back up to the front to order after getting us our drinks.If it's not a full service restaurant with wait staff, it should be more direct about ordering at the entrance having the food brought to your table.Additionally, I find it shocking that a veteran(according to the cashier) owned business, doesn't offer a veterans/military discount
I discovered this restaurant recently and was unsure of its opening hours, but I finally stopped by and enjoyed a wonderful dinner. The staff member who served us was friendly and pleasant, and the restaurant itself was very clean. I ordered a Philly Cheese Steak, which was delicious. We started with a side salad that had exceptionally fresh toppings. Then came our sandwich and fries. The peppers, onions, and mushrooms on the sandwich were fresh, not frozen, and the bun was perfectly toasted, adding to the wonderful flavor. I plan to return to try the pizza next time!
Pizza is good, everything else is trash. I have been multiple times and it’s always the same. The last time I went I left no tip because it was a drive through order, IE no service provided other than making the pizza. 3 days later I get a $17 tip charge left on the order showing up on my bank statement.
I am writing this review not to detour anybody from coming to this restaurant , I honestly feel like it has got so much potential. Unfortunately I don't feel like they're completely hitting the mark. I went in for dinner, ordered the chili cheese hotdog, which was decent other than the fact that the hotdog was barely warm, and the chili was barely warm. I don't know much of anything about who is cooking in the back, but from the few experiences I've had so far it does seem like it must be somebody with little to no culinary experience maybe just a basic home cook which is fine, but there is something to be said about taking a lot of pride in your work, even when using canned and prepackaged ingredients. There were two young ladies, working the front counter, which both of them were extremely nice, easy to order from, and seem to give a good customer service, which didn't make the experience that more pleasant . After we ate our dinner, we went back up to the front counter to buy my daughter a scoop of ice cream and unfortunately, there was no one working there to be found. I did call for someone thinking they may be in the back where the kitchen is, and from what I could tell they were not there. After a few minutes of saying hello and excuse me, if there's somebody there, a man did walk up and proceeded to get the employees who seem to be all in a separate back room together, which is very concerning only because anybody could have walked in and potentially taking anything they wanted, since there was nobody looking out for the front.. One of the other people I was with had requested a condiment as her food was being handed to her but unfortunately, the waitress never brought it, nor did anybody ever come to our table to ask if everything was OK or if anything else was needed, and there was no one to ask since no one was at the front where we could've even requested anything from .... I will say this restaurant is located in a very convenient area, so I definitely will be back, and I truly hope that some of these issues are addressed because like I said previously it seems like this restaurant has every potential to be packed and honestly should have been on a Saturday night, but unfortunately, there was only one other table seated at the time . On a positive note as stated before the customer service is truly great other than them not checking on us and I do enjoy their portion sizes... I have not left hungry so that also is a huge plus and I do appreciate them taking portion sizes into consideration .
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