The Chinese Of Crossings

Terrible customer service, the woman who served us was not friendly and had a bad attitude, the food was terrible, no taste of Chinese food. Nooooo, I will return for the first and only time and I do not recommend it to anyone.Chinese-Peruvian food had neither the presence nor the flavorBad bad badZero stars would be better but Google doesn't have that option

The food is excellent, the Chinese butterflies and the fried rice, I love them, I always order them there. Very good attention. Congratulations.

The rice is super delicious and everything is very clean ?

This used to be an exceptional restaurant in the past, but their product and service is now a consistent disappointment. We have tried to continue ordering for the past year and each encounter adds to the misery. The food is continuously overcooked in old strange-tasting oil to the point that it is either too hard to eat or just plain burned. The egg foo young gravy is always so lumpy that it looks a brown large pearled viscous tapioca pudding. Then there is the service... I placed my regular order through a popular delivery service and it never arrived. I did not receive a call or text, but got a delayed email saying the order had been canceled. I still wanted dinner so I drove up to the restaurant to place my carryout in person. I explained to the young lady why I had to come up there. She cheerfully explained to me that the restaurant had suddenly become very busy and when that happens she cancels/clears out all the online orders to prevent the cooks in the kitchen from becoming overwhelmed and making any mistakes preparing the remaining orders. She genuinely pointed out that her solution to handling the restaurant's rush time was pure genius. I didn't have the heart to argue with her. I simply no longer order from them.

Thank you William (Owner) for another amazing dinner! We have been dining here for the past 27 years and it remains “The Best” Chinese food in West Kendall, a hidden gem in the Crossings Shopping Center. It is great to dine at a local restaurant and be greeted by the owner who considers you to be family.The Pereda Family