Dairy Queen - Chilton
Dairy Queen
Description
Chilton DQ frequently leaves diners frustrated, with long wait times, incorrect orders, and unhelpful staff leading to a negative experience. While some patrons appreciate the casual environment and occasional excellent food, such as their Ice Cream Blizzards and Chicken Strip Basket, issues like locked dining areas and inaccurate charges overshadow the positives. Many agree that the service lacks the efficiency associated with fast food, making it difficult for those in a hurry. Overall, while some enjoy the offerings, numerous patrons advise potential visitors to prepare for a lengthy wait or consider alternative dining options.
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I ordered my food, went grocery shopping at Walmart, fueled my vehicle up with gas and when I came back, my food still wasn't ready.
Our recent visit left us served 5 melted blizzards. None of them were served upside down as advertised. Candy quantity was good, taste was good, just all melted. Usually good food and service at this location, but not this time.
Do not go there when the high schoolers are working. There were 4 people in a row that had to repeat their order to this kid, and he didn 't say excuse me or anything professional, simply What?? Got asked at the window by I 'm assuming his trainer about my order of a double cheeseburger (complex right? and had to confirm again, that yes, I am having a double cheeseburger. Fries were coated with black bits(not pepper from their half-strained grease they used last night and undoubtedly through the entire week. Burger bun was from yesterday, burger itself cold even though there were plenty of people there (noonish . The nasty fries were the only thing half hot. So if you see the millennial kids working, turn around. They don 't care whatsoever.
Crappy service, nice people when they finally get to you. Food tastes fine but not worth it I'd just keep driving until you get to wherever is next. Didn't revive half my order and waited 10 mins at the counter for assistance before finally just leaving.
Went thru the drive thru and ordered food. After repeating my order twice in detail was told to pull around to the brown door not even the drive thru parking spots. Then ended up waiting for over 30 minutes for my food while people who ordered after me. One employee apologized and another told me to go in side and and complain that I didn't get my food yet. After going in was told that they already gave out the food, which obviously wasn't true. Order was remade. Only took 45 minutes for me to get a six piece basket and a chicken salad.
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QR-Code for the menu
