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Contribute Feedback What jeremy likes about Jim's Pizzeria:
This is a review purely of customer service. We had a terrible experience with Vedder rd location where they told us to call this one because our house was out of their area. The employee here was amazing and called the Vedder location for us and tried to clear up the matter. She was equally frustrated with the Vedder location’s lack of service. View all feedback.
What tazzmannee doesn't like about Jim's Pizzeria:
Ordered the rib dinner but they ran out so ordered the chicken dinner which came with 2 breasts. The first problem was an hour and a half for delivery. The guy showed up and forgot the plates and Utensils and then realized he forgot Caesar salad. By the time the guy came back we were done eating. Now as for the meal the chicken breasts were very small and just had BBQ sauce on them. The lasagna was the best part of t... View all feedback.
This place was the bomb before the new owners came in. used to get pizza fully loaded and it would be incredible, but now these pizzas ive gotten 3 of are cut for toppings and its very disappointing. along with the staff being completely rude now. i used to love this place but now with the service and the pizza being not what it used to id rather go to papa johns/:
My Love thinks the pizza bread was fantastic. Like loved it all over 100% for life. I have a rule that one star knocked off for serving dairy/eggs and one knocked off for meat. But take into consideration that there are literally zero vegetarian or restaurants in Chilliwack so … how do I rank it now? Over all it's not a restaurant order pizza to pick up and go only. We said we were and we're going for and she offered us a gluten free crust which has dairy and eggs in it. So at that point I'm suspect of the sauce and the wheat crust too. When the staff doesn't know what is, how can I be sure that the pizza is vegan just because it has Daiya cheese? Don't get the gf crust it's not vegan. Not sure about the sauce and wheat crust. Have fun!
I first called to order a large 4 topping pizza double ham double pineapple on one half and then x4 pepperoni on the other to be told that was not possible as it would be classed as an 8 topping... Coming from the pizza industry my jaw dropped and was absolutely baffled as that is completely untrue!!! 4 toppings on one side and 4 toppings on the other is still a 4 topping pizza no matter if it 's a half and half with different ingredients.... so on the fly I ordered 2 small pizzas. 40$ later, And there 's more crust than actual pizza and items ordered missing. I work with the public who ask for eating recommendations all the time and this is not one I would recommend.....jims is supposed to be known for quality and quantity for decent prices and this place seems to be cutting allllll the corners unfortunately....Thank you for trying to explain the situation away. Classic...... First, It was NEVER explained there was a delivery fee second if the person taking orders would have just taken my order instead of telling me she couldn 't this all would have been avoided.... i didn 't even get a receipt the dips never came and I had more crust/dough than pizza itself. Definitely uneven made pizza shells thin in the middle and thick crust so Its floppy and not stable enough to hold the toppings..... corners cut to cook faster and pump more pizzas out I think so..... like I said jims USED TO be KNOWN for quality quantity fresh ingredients and made how the customer wants.... sad to see this classic pizza chain start to go down hill....... I have plenty experience in the biz if you want some great advice to bring more customers ?
I have been ordering for this restaurant for a long time its always hit and or miss i did not mind for 21 dollars and that was with delivery i knew for 25 bucks i got a large and 2l to my house but they have up the price to were it’s absolutely not worth buying i gave it one last try with the price hime will be the last time i order
I think I've fallen in love. By far my favorite pizza joint in the valley, their pizzas come loaded with ingredients at a great price, and the dough will have you finishing your crusts. Be prepared to fight for the little dough ball they have in each of the pizzas, the garlicky flavor melts right into the soft dough.