Subway - Chicago
Subway
Description
The dining experience at Subway can vary dramatically from one location to another. While some patrons express frustration over skimpy sandwiches and poor service—citing disappointing online orders and stingy ingredients—others rave about the exceptional service and quality at their favorite branch. The latter location boasts a loyal customer base, thanks to its fresh ingredients, friendly staff, and welcoming ambiance. Many patrons appreciate the staff's attentiveness, creating a comfortable atmosphere that keeps them coming back. In contrast, some diners question the value and quality assurance of their orders, indicating a significant divide in the customer experience.
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Feedback
I was very disappointed with this Subway. I placed an order through Uber Eats and customized my sandwich to my liking. However, when it arrived, it was poorly made and missing a topping. I will not be ordering from Subway again without being there in person.
I arrived at noon and most of the vegetables are sourced locally. They also offer some of the most popular Italian dishes.
The staff at this restaurant is extremely friendly and always treats customers well. They frequently visit because it is conveniently located on their way to work. They have never had any issues with this restaurant before.
There is never parking, they serve poorly, they give you incomplete food, I asked for a salad and they didn't give me the bag of bread, I had to claim it so that they would give it to me, it's not worth it.
I would give this place a zero if I could. Every single time you go here, it's a disappointment. And when you try to get the problem fixed, you're always met with the nastiest attitude. The only reason I go is because of the proximity from my job but I would rather walk 15 minutes somewhere else. Today was the last straw. I placed an order to pick up before heading to work. When I get there, the lady tells me they don’t have my bread right now but they’re making more but she made my sandwich on regular italian bread while I wait. I was okay with waiting but I needed to get to work so I asked how long would it take. To which another responded “you have to wait!” That was never the issue, I would just like to know when to come back. After 30 minutes, I come back and the bread is ready but when I try to leave the lady starts yelling that I need to pay for it. I remind her of my pick up order and she said I already got it. When I tell her her coworker said to keep it, she changed her story and says that was never the case. I had offered the first sandwich to a coworker so it wouldn’t go to waste so I only returned with half and the lady literally opens the seconds one up to give the the half. I’ve never seen anything like this truly. Haha, never again.
Menu
FAQ
More information
QR-Code for the menu

