Subway - Chicago
Subway
Description
The Subway location on 83rd State presents a stark contrast in experiences. While some patrons express dissatisfaction with rude service, incorrect orders, and alleged food safety issues, others rave about recent improvements under new management. Loyal customers appreciate the generous portions and friendly staff, emphasizing a commitment to quality and customer respect. However, lingering concerns about cleanliness and staff professionalism suggest that not all aspects of the restaurant have met expectations. This juxtaposition highlights the challenges of maintaining consistent service in a fast-food environment, leaving potential visitors to weigh the mixed reviews before deciding to dine there.
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The restaurant is now under new management, but their customer service is awful. When you ask them a question, they just stare at you blankly as if you haven't spoken. The service is so slow that I ended up leaving. The worker appeared to be under the influence of something.
This location on 83rd State has ALWAYS been fantastic. You get a BIG, full portion of ingredients. Some Subways are very frugal with the amounts. Plus staff is VERY friendly pleasant. They have been like that for YEARS.Food: 5/5
Today is June 11 about 430am I get off work I came in to get a sandwich. The worker there did not greet me, did not say he will be with me in a min; he continued to put cheese on bread and add bread into the oven. Not once did he make eye contact with me. I walked out. The workers at this subway have bad customer service as if they are doing us a favor. We are bringing you business. I believe that we need to stop supporting there businesses in our neighborhood because they aren’t nice to us and do not give us any respect. I will not go to this subway they will not get my hard earn money, I encourage my community to the same!
Do not visit this Subway location, they will mess up your order, take your money, and refuse to refund it. They charged me for two sandwiches but only gave me one, claiming they own all Subway locations. The staff were especially rude and unhelpful, providing no solutions or assistance. This establishment should be looked into for their shady practices.
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