Rustle Roux - Chicago

While the food is decent and convenient, the Manager is despicable to workers and customers of color. He talks down to them, is demeaning and demoralizing. He is unfriendly with customers of color and due to his involvement I will no longer patronize this establishment. It’s a shame to still see this in 2023!

While convenient since it is in my office building, the service is pretty abysmal. I tried to order breakfast this morning but was roundly ignored for several minutes by workers with their backs to me. I understand they were busy preparing other orders, but a simple We 'll be with you soon seems appropriate. They looked and saw me standing there. I ended up leaving without ordering because I couldn 't wait any longer.Additionally often during peak breakfast and lunch times, there is only one available cashier for check out, resulting in long wait times.The food itself is usually good, but the long waits just make it not worth it because it is too frustrating.

Disappointed their is one breakfast employee she always forgets meat in burritos. Wasting money

The food options are still pretty good, but unfortunately the place has not held up that well since the pandemic. A lot of dirty tables and benches in bad shape.

The customer service here is trash, except the lady by the breakfast stand.. if you don’t wanna work there don’t! it’s no reason to give customers a hard time.