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Contribute Feedback What User likes about Panda Express:
Location is very clean and follow proof of vaccination requirements. The staff are attentive, welcoming, and overall friendly. Food is always fresh and give good portions. Definitely returning to soon! View all feedback.
What User doesn't like about Panda Express:
I was very excited to try this new location. the service was very bad, they do not have water cups because “they have no water.” also the containers they use are dirty. View all feedback.
The restaurant is overpriced considering the small portions they serve. The staff always seem to have an attitude. However, I do appreciate Shyla and Alfonso for their great energy and hard work. Some of the other staff members are not as good. Make sure to always check the soda machine. If you're looking for complimentary food for a special occasion, I wouldn't recommend it as I ended up paying for almost everything.
I ordered food from the drive-thru yesterday and was asked to wait for 3 minutes at the front door. I ended up waiting for 10 minutes with no one showing up. Once inside, it took an additional 5 minutes to receive my order. Unfortunately, after eating the meal, I got food poisoning. This experience was disappointing and will be my last visit to this location. It is unfortunate to say that the food did not taste as good as at other Panda Express locations.
The restaurant appears to be understaffed. There were not enough employees to handle the large number of customers, causing wait times of over 30 minutes even during what is typically a slow period for fast food places. We should have left and gone to a sit-down restaurant instead. I will not be returning to this location.
First I would like to say that I don't want to leave any reviews, much less negative reviews for a place. I'm not a karen. I can solve a problem with a business by their owners/employees friendly and unstoppable and continue over my day. however, this panda Express location continues to disappoint me and I think I will stop here. my first visit was about 2 weeks after the opening, rejoiced to house a panda express 5 minutes. they gave to my eating the guy before me, who went, ignorantly took my order with him, and they wanted to give me someone else to eat. I left empty hand before payment. there were several other mistakes since this first visit: do not give me a menu item I ordered, and give me twice an item I ordered and forget another, or overload me. Today was the last stray. I ordered 1/2 fried rice, 1/2 white and they gave me noodles instead of fried rice. how can one location make so many mistakes? they have to bring them together. don't go here if you have a short lunch break as I did. they always seem to be from rinderbrokkoli and I always wait. Sure, I could order something else, but I'm going there for that. overall disappointed by this place. I think I'm just staying at the locations Addison/Sacramento or rosemont. they have their act over there, it has never been made a mistake on my order.
This place always adds too much cauliflower and sellery to my chow mine. it is literally 50/50!