Chuck E. Cheese - Chicago

Update... Maddy still love it and we made more memories today. More games. Still clean and friendly. They do have new staff but they offer that same great servi... read more Update... Maddy still love it and we made more memories today. More games. Still clean and friendly. They do have new staff but they offer that same great service we got the 1st time. Got our pizza order wtong but that's one and like a thousand mistakes. It's alright. Had a wonderful time. This location has been here for YEARS. It has stood the test of time. As my parents took me to this location as a kid, I got a chance to take mine. My daughter enjoyed herself. Things have definitely changed for the location. Gone the days of ballpits and tokens bringing in a new theme but somewhat the same fun. It more so an arcade now with perks for how often u frequent the establishment. They have an app to track points, write reviews etc. The staff was nice and attentive. Explained the promotions and packages for unlimited play. It was clean but the decor and some of the games could use some TCL. Guitar Hero was broken and set to left handed. It can't be changed. U have ur gameplay set to a card based tap system that's free. Or a wrist band which costs extra $3.99). The salad bar is nice for parents that don't want pizza. The pizza has changed drastically and is pretty good. A step up from the cardboard we used to scarf down as kids. We went on a Wednesday around 1pm so it was not crowded at all and my daughter got to enjoy the games and space. Safe, sanitized, clean and friendly. It's not necessarily for me but for my daughter and she loved it.

Dear Chuck E. Cheese this used to be my go to Chuck E. Cheese Location but I haven?t been there for 2 years and on 11/03/21 I was excited to see the animatronic... read more Dear Chuck E. Cheese this used to be my go to Chuck E. Cheese Location but I haven?t been there for 2 years and on 11/03/21 I was excited to see the animatronics but sadly they were gone. that?s what made me love this Chuck E. Cheese location but the food and game were great. well at least theirs one animatronic then none-from a Chuck E. Cheese fan that even dressed up as Chuck E. Cheese this year.

It was great had to wear mask also the check your temperatures too and six feet distance have not been in waiting my granddaughter is 7yrs old had a blast also... read more It was great had to wear mask also the check your temperatures too and six feet distance have not been in waiting my granddaughter is 7yrs old had a blast also make you take self picture with posted board to say Chuck-E-Cheese

I won't be returning to this Chuck E. Cheese location after what I witnessed. A few minutes before we were about to leave, I saw something small moving quickly... read more I won't be returning to this Chuck E. Cheese location after what I witnessed. A few minutes before we were about to leave, I saw something small moving quickly under one of the trash bins—it looked like a baby mouse. As I was exiting, I opened the door and saw another one scurry right under the door where the buffet used to be.

The staff was unprofessional and provided poor service. The security guard was even seen arguing with children, and some employees were yelling at customers, bu... read more The staff was unprofessional and provided poor service. The security guard was even seen arguing with children, and some employees were yelling at customers, but it seemed to be directed only at those with lighter skin. I noticed that other customers were treated much better. I will not be returning to this restaurant.