Chipotle Mexican Grill - Chicago

I arrived at this restaurant at approximately 6:48. When i got in line i was expecting a fresh and delicious burrito since i had just got off my 12 hour shift. When i got my burrito i requested a certain item multiple times but they ignored me and didn't add it. Then when it came to checkout the cashier was very rude. I thought i would let it slide since it was a long day for most according to the loom on every employee face. That's when i went to go sit down and all the tables and chairs were dirty. I went to sit down at the cleanest table i could find. That's when i unwrapped the aluminum foil covering the burrito and the burrito broke apart. The burrito was very poorly mad and low effort. Then the rice didn't taste like rice. It tasted stiff and unusual. My exceptions for chipotle are usually high but for today they're very low.

If you want anything other than half portions of every single item, including ones you paid extra for, go in and force them to do it in person or you'd better plan on getting a full meal from somewhere else, because you won't be getting it from this location

I've gone into this chipotle once and my experience was not very pleasurable. First of all, the restaurant was dirty at nearly every table, I was barely lucky enough to enjoy it. The only thing saving this review is the service, they are spectacular and deserve so much better than this. When it comes to the food, it's your average chipotle, but the issue I see if that there isn't someone cooking fresh refills on the food behind the workers, so the kitchen is empty. That, and their agua frescas aren't even cold and have an extremely watery taste. On a scale of 1/10? it gets a 2.

The worst chipotle! It used to be one of my favorites but every single time I give them a try It's a fail! I've reached out to chipotle and they have yet to attempt to better this location. It's annoying since it's the only one near me. So grosss, never again! Don't do it it'll ruin your day!

Horrible. I went to pick up an order and didn’t want to give it to me because it was a group order and not only that I had serval things on my tacos and they missed them. My tacos were supposed to have pico de gallo, sour cream, guacamole,and serval other things I open my container and this is in it.