Chipotle Mexican Grill - Chicago

Waiting time was very long. We ate in but still the food was cold. The food itself was tasty. Shane it was cold. Perhaps they're understaffed. Sunday is a busy night too probably.

Let us down this time! You may ask why our picture shows us eating our bowl with our lid… let me tell you: We had a day of it.... delayed flight. Lost luggage.... we were looking for some silver lining with some burrito bowls from chipotle. Got no silverware, no napkins, and wilted lettuce.: had to try to stomach it and eat it with the tinfoil top as a spoon :

Absolutely disgusting. Work station was a complete mess and worker just kept sliding everyone's order over the mess that accumulated. Another worker finally told him to clean the station and the guy proceeds to use a very damp and disgusting looking cloth to half ass clean the mess. He subsequently proceeds to touch everyone's food WITHOUT SWITCHING GLOVES. I pray that I don't get E. coli from this burrito bowl. Will be going to burrito beach next time

Extremely unreliable in terms of food quality. sometimes the burritos are overcrowded with everything else, except the protein or there is hardly anything in them at all. this location is one of the worst in the city of chicago. Pickup orders are always 10-15 minutes late, and most days of rice is almost never boiled throughout. if they enjoy crispy rice and barely consistency, that is their chipotle!

All right. I order double meat for the second time that it was not there and today I ordered a side of queso and they gave me such a small part, the hispanic woman filled the cup, but held it in her hand until I showed her my job. I didn't order a sweetheart and found a sweetheart in my meal. get a better staff.