Bonchon - Chicago

I had an outstanding experience with the customer service; every staff member who helped me was exceptionally friendly and personable. There was a small mix-up... read more I had an outstanding experience with the customer service; every staff member who helped me was exceptionally friendly and personable. There was a small mix-up with the beer I ordered—the keg had been mistakenly connected to a different beer—but it wasn’t their fault. They kindly comped my drink, which I thought was very generous, so I made sure to tip them well since they didn’t have to do that. I’ll definitely be back to try another lunch special—I’m eyeing the fried rice next time! Even the takeout box was delightful, and they included a bag, which might seem like a minor detail but really shows how much they care. Thanks again!

I really enjoyed the shumai and Korean fried chicken. We ate in on our first night, and the next day I ordered curbside pickup, which was prepared very quickly.... read more I really enjoyed the shumai and Korean fried chicken. We ate in on our first night, and the next day I ordered curbside pickup, which was prepared very quickly. However, I was a bit disappointed that they charged extra for ranch sauce, even though I had ordered 20 wings.

Usually, Bonchon’s chicken is excellent—tender, meaty, and crispy. But this time, I ordered the chicken strips, and most of them were thin and tough with a lot... read more Usually, Bonchon’s chicken is excellent—tender, meaty, and crispy. But this time, I ordered the chicken strips, and most of them were thin and tough with a lot of gristle. I’m quite disappointed since I normally love Bonchon!

We got the Japchae, Kimchi Bacon House Fried Rice, and Soy Garlic Boneless Wings. I really liked the japchae. It was hot (temperature) and delicious. The glass... read more We got the Japchae, Kimchi Bacon House Fried Rice, and Soy Garlic Boneless Wings. I really liked the japchae. It was hot (temperature) and delicious. The glass noodles were very chewy and a bit hard to break. The fried rice tasted great as well butsome rice were clumped together and the dish was almost at room temperature. I loved that the bacon was chewy. The soy garlicboneless wings were crispy on the outside and the sauce was ok. I could tell that soy was there but it could be more garlic-y.

The fried chicken and the coleslaw are really good, so we like to come back for that. The staff is generally nice but not that attentive and sometimes it takes... read more The fried chicken and the coleslaw are really good, so we like to come back for that. The staff is generally nice but not that attentive and sometimes it takes really long to get the food. Overall I'd say the food is worth the wait especially since wedon't really have it very often.