Ace Bakery - Chicago

Bakeries, Cakes, Chocolate

Ace Bakery

★ 2.8 / 5 (202 reviews)

Ace Bakery has garnered a mix of acclaim and criticism from customers. Many praise the exceptional customer service and stunning, delicious custom cakes, with one delighted parent expressing gratitude for a beautifully crafted Cookie Monster cake that stole the show. However, some customers encountered issues, ranging from poor service and unresponsive management to disappointing cake quality. A concerning incident involved a sweet potato pie containing glitter. While loyal patrons fondly reminisce about years of memorable cakes, others cite packaging issues and a lack of accountability. Overall, Ace Bakery remains a popular choice but acknowledges room for improvement.

Last update: 17.01.2026 from: Tonya

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★ 2.8 / 5 from 202 reviews

Was Stacy Buckner at Ace Bakery a mag?
I ordered my Wedding cake from here. It was absolutely beautiful just like the picture I gave to them for reference. Delicious too, all of our guest raved about it.Thank you Ace bakeryThey delivered the cake as well for a fair price. View all feedback.

What Callie Corwin dislikes about Ace Bakery:
Called store to get prices of German Chocolate Cake. The employee that answered had a very condescending attitude. She could not answer my question as to if real German chocolate was used. She then proceeded to rush me of the phone when I had another question. Customer Service rates an F ! Would never refer this place to anyone! View all feedback.

Kewane

20.01.2024

★ ★ ★ ★ ★

It was great, they made my BirthdayParking: You have to pay meter to park or they will ticket you!

Sev

20.01.2024

★ ★ ★ ★ ★

I absolutely adore this place for always being my go-to spot for birthday cakes, pies, and cookies. The staff is amazing and they really saved the day with a last-minute birthday cake! I highly recommend this place to everyone!

Gacha

20.01.2024

★ ★ ★ ★ ★

I absolutely adore this place! They made a Cookie Monster cake and Sesame Street cupcakes for my son's 1st birthday that were exactly like the picture posted. The cake was not only beautiful but also delicious! Everyone at the party loved it, and there wasn't a single piece left over. I will definitely be returning to them for my next cake, as their creativity is unmatched. They really outdid themselves with the cake for my son's 1st birthday, and I am extremely grateful!

Tonya

20.01.2024

★ ★ ★ ★ ★

I really appreciate this delicious cake pie. I always call ahead to make sure there is still some left. Thank you!

Greg

20.01.2024

★ ★ ★ ★ ★

We were in the Bridgeport area visiting our daughter for her 21st birthday and needed a nice birthday cake. The ready made options available met our needs, tasted great, and were sold for a reasonable price. The woman helping us took the time to explain the options and even wrote out “Happy Birthday” to our daughter on our cake. Well done Ace Bakery. Next time we’re in town we plan to try your other baked treats.

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