Potbelly Sandwich Shop - Chevy Chase

Garbage employees, lazy as f%#k close constantly at LEAST 30 minutes early. I finally managed to get inside for a sandwich during the day once but couldn't go through with an order because the kitchen and condiments station looked horrifying dirty.

I ordered 2 milkshakes today, one to take to my mom in the hospital before I leave town, and one for my sister who was giving me a ride to the train. Both exploded a few minutes later the styrofoam cups both cracked open at the bottom, perhaps from the cold temp or pressure? So now I have sticky milkshake all over my hands and bags, and nothing to take to my mom. Please use better cups and please refund me... the woman who made them for me was nice but what a waste of time and disappointment

I personally got the large Italian and the oreo milkshake. I felt that the oreo milkshake had too much oreo which gave it a sand texture. The sandwich was decent but nothing special. An okay sandwich for an okay price. Food: 3 Service: 3 Atmosphere: 3

I had the worst potbelly sandwich I’ve ever had at this location. Proportion of blue cheese to meat was a complete mess and the sandwich was soggy falling apart. Avoid this potbelly! Service: Take out Meal type: Lunch Price per person: $10–20 Food: 1

Hi! I happen to like Potbelly as a chain, simply for their Wreck sandwich. (Roast Beef, Turkey, Ham, Salami. You can request how much or little of a topping you 'd like, as you can request average, light, or extra. The toppings have always been fresh. You can order a sandwich for any appetite; the bread never feels stale (Subway breads were always hit and miss for me. It was not uncommon to get dried out or stale bread. The cookies are delicious. Basically, they make hearty food that tastes good. I like the option of getting a whole Kosher Dill pickle. Potbelly has much fresher, better quality food than Subway, with combinations I prefer. This Friendship Heights location has (except for 1 time, with a new teen staff that I don 't think lasted always been accomodating and generous. I think everywhere is struggling economically, and I hope Potbelly stays operating. The time they got the order wrong, they apologized and made me a new sandwich. The manager is really decent. This past year, I think they 've had turnover and new staff. But overall, they have been really generous, professional, and welcoming. Also, if you use the app, there are many perks and it is not hard to earn a free sandwich. Downsides? The beverages are pricey for soda; and you may wish to double-check your order before exiting. That way, if something is not accurate, they can remake it right there. (I 'm writing this as a few people said their order was wrong. Probably a new person. They only ever messed up once for me (new person , and I 've ordered a fair share there since they opened. I for one am happy they are here!