Dairy Queen Grill Chill - Chestermere

The reviews for this establishment are negative for a reason. The food is just average, and as many others have pointed out, the drive-thru is excruciatingly slow. Customer service is also lacking; it wouldn’t hurt the staff to smile or even say, “Have a good night.” They often seem like they’re unhappy with their jobs. I prefer to support local businesses, but I won’t be returning. This place could really use a restaurant makeover.

This Dairy Queen location is quite disappointing! I usually encourage locals to support our community and have often overlooked issues, but this time it’s just too much. When you order a Blizzard and receive a milkshake that is only three-quarters full, especially for nearly $10, it's frustrating. Customers deserve better quality and quantity for their money. I can't support this Dairy Queen anymore.

At some point, the imperial was cheated on the car thru. I ordered a single MINI cotton bonizzard and she accused me $18 for it and deliberately not the terminal while holding through the running gear seen through the window. that didn't happen to her. I wish I could guess below 1 star for the müll answer below. you ran me money. a DQ-Fan survey is the last thing I would like to do. a terrible service and customer upgrade.

It's a very small DQ location, located in the corner of a strip mall building. Still has a drive through though. Seemed very slow despite being the only person there. Waited quite awhile to get a blizzard, but otherwise it was all good.

I love to support local business’s , but this is something I just have to say. I hope the owner can reach out to me regarding this at the Dairy Queen here chestermere Alberta.Myself and kids went to Dairy Queen for a treat, and my daughter wanted to run in an grab dairy free dilly bars. When she came out I was astonished to see a box of 6 cost almost $20. I went back in to see if we could return them, as for that price they could get multiple things somewhere else.The employees stood in there for 10 minutes while the ice cream was likely beginning to melt in the box, speaking around me and looking at me but speaking in a language that was understood between them only. I find this quite rude, to speak to eachother and look at me, but not in a way I can understand or speak back. The employee then “tried” to call two managers. She came back to say she could not get a hold of them, but they don’t offer refunds anyways. I found this rediculous considering no where does it state there is a no refund policy, and we never even left the store with them.I find this encounter quite unprofessional, and certianly not that of customer service. My family and I will not be back, and we will make sure to warn those around us of the disrespect around a simple request