Subway - Cherry Valley
Subway
Description
At this local eatery, diners experience a mix of highs and lows. While some praise the pleasant ambiance and tasty food, others express frustration over insufficient ingredient portions and slow service. Waitstaff efficiency appears to be a recurring concern, with reports of training mishaps leading to mistakes in orders. Despite these challenges, there are standout moments, such as exceptional customer service from certain staff members. However, some customers warn against eating here, noting negative experiences with food quality, particularly from offerings found in gas stations. Overall, the restaurant holds promise, yet consistency in service and quality remains a significant issue.
Images
Feedback
I recently went in for lunch and was very impressed with the exceptional service provided by the girl behind the counter. It's rare to find such outstanding service these days. I don't usually write reviews, but the service was excellent. She definitely deserves a raise!
The waitress is not very efficient, as she takes too long to complete tasks while chatting with customers. She should receive additional training to improve her speed and effectiveness.
The staff was welcoming, the restaurant was tidy. The sandwiches were tasty, but the filling was a bit lacking.
Stopped by to pick up food for our family of 6. There was a new employee doing just fine with our sandwiches but the person who was supposedly training him was rushing him and rushing us when they weren’t even busy. she told us that next time we have to call in because it’s considered “catering” for 6 sandwiches ?. since she was rushing to make them she took over for the employee so she made our last two sandwiches and tell me why she managed to mess up plain ham and cheese sandwiches??? but there’s more… at the end when he was giving us our sandwiches and the “manager” got mad because he gave one of the sandwiches in a separate bag ??????? and then when we left she had the audacity to say “have a good day honey” im not your honey bye.
More information
QR-Code for the menu

