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Contribute Feedback What Lacey H likes about Sonic Drive-in:
I prefer this Sonic location over the other one in town. Tonight, I had a Bacon Cheeseburger Toaster with Chili Cheese Tots and a Tiger's Blood slushie. The Toaster was well-assembled and didn’t fall apart while I was eating it. The tots were hot and generously topped with sauce and cheese. The slushie tasted the same as the one at the other Sonic. My daughter ordered a hot dog with mustard and fries. The mustard was... View all feedback.
What User doesn't like about Sonic Drive-in:
I was extremely disappointed with my experience. My husband had never eaten at this location before, so we decided to stop in while we were in Rockford. Unfortunately, the burgers we received were cold and looked like they had been left over from the previous night. There were no napkins provided, and when I asked for a refund, the supposed manager, who went by the name Zitat, became irate when I opened the window to... View all feedback.
They were closed a few weeks ago at 16:30. Apparently they are only open when they feel that way.
1st time here in quite a long time. The general appearance outside is not good. Gates to their dumpsters left open and the area inside there was disgusting. The parking lot/drive thru was stained terribly. You know it had to be bad to even be noticed. The green area around the facility was not maintained. Weeds and trash every where. The pick up window was so dirty with grease smudges and dirt that I could not see inside. I seen most of this after I picked up my food order. I then just left my food in the bag and went elsewhere for lunch.Now as I read thru the other reviews, my review seems very consistent with several others. That said, the management/owner are obviously not listening and only making excuses.I will not be back and if I see that they close the doors there, I will understand and not be disappointed.And based on the automated reply to all the negative reviews, my guess is that they have no plans to make any changes/ improvements to the facility.
Everything was cold except for the Philly steak. It tasted like I was drink a bucket full of oil with a little meat in it. The burger patties were very thin and cold as well. I will never go back there again. I purchased me a second meal just to be disappointed even more.
Horrible experience! The food was frozen call, we literally had to throw away everything. They do not have enough personnel so I think that is one of the problems. I don't plan in returning any time soon
They got our order wrong and the slushy wasn't mixed ... at all. Service was really slow. Good price, though.
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