Rodopski Dom - Chepelare

Nice place in one small and very beautiful town in Rhodope mountain. Has a pool and spa center. The one thing that we didn't like was that when we go to dinner,... read more Nice place in one small and very beautiful town in Rhodope mountain. Has a pool and spa center. The one thing that we didn't like was that when we go to dinner, there wasn't any free table, and have to wait almost half hour. The room was clean and with nice view.

Nice, welcome personal and environment, but it needs some refresh and renovation, similarly like in the city. read more Nice, welcome personal and environment, but it needs some refresh and renovation, similarly like in the city.

We’ve stayed in this hotel many a times over the years, unfortunately we can’t help but notice a steady decline in all aspects of hospitality. The facilities ar... read more We’ve stayed in this hotel many a times over the years, unfortunately we can’t help but notice a steady decline in all aspects of hospitality. The facilities are tired and poorly maintained. Service is poor at best (the only exception are the girls at reception- can’t fault them).That effects not only the restaurant, but most of the spa and leisure facilities as well. We were there last week end and suffice to say- we are staying there no more. There were rude and unhelpful staff members, over crowded spa centre with no staff member in attendance, no towels, lights hanging off the ceiling on exposed wires in the steam room and hordes of unsupervised minors running and screaming around the corridors until midnight. I’ll stop here. Sorry guys, but you’ve lost us as customers, not that you give a toss anyway. Next weekend will try somewhere else.

Great balance between money and quality of service and goods. Homy athmosphere, warm and cosy. It would have been nice if there were more attractions for childr... read more Great balance between money and quality of service and goods. Homy athmosphere, warm and cosy. It would have been nice if there were more attractions for children.

This place has very high potential. The building is relatively new and well biilt. However, the service is barely okay. One time the water stopped while I was s... read more This place has very high potential. The building is relatively new and well biilt. However, the service is barely okay. One time the water stopped while I was showering the staff's explanation was that they were filling the pool. The restaurant staff had been working there for just a few days and didn't know the menu. The gym is old and needs to be renovated.