M&s Cafe - Cheltenham

Friendly staff, lovely food. My only issue was finding a seat. Lots of people coming in but seating was getting busy. If ordering and there were others coming in behind you then 1 or a couple of their party would head past to grab a table, which then made it difficult for a few of us on our own to find seating and having queued for a while seems unfair. Good food, plenty to please. Cake’s delicious. Little room though for a tray/plate while you try lifting the lid off the cake plate to put a cake on a plate. If items ran out ie teaspoon, the person serving would go get more, which held up the queue a bit .

We would recommend their Cumberland sausage buns if you are in need of a top up, the tea and coffee were excelent too. Everything very clean, you know you can trust M&S to get it right.

Regular inexcusable queuing whilst two of the staff chat .... absolutely no air of urgency when the situation demands. No such problem at John Lewis (50 metres away), M&S just don 't seem to get it .

Popped in browse etc and enjoyed a great coffee (try the new Brazilian blend) and cake large restaurant with well spaced tables and nicely cool in the summer heat.

Nicely situated just off the High Street. Located on the first floor. Friendly staff. Tried the new Brazilian coffee which was spot on. Would recommend as good value for money as well. £6 for 3 drinks.