Reviews

Overall Total Score
1.7 out of 5
Below average | 118 reviews

What Rakesh S doesn't like about Chipotle Mexican Grill:
My order was mixed up and gave someone else’s order. The packing slip was right but it was someone else’s order. Sorry Kayla but your order was too bad had to throw it away.Had to talk to customer care and they issued a refund. View all feedback. What Natalie McNally likes about Chipotle Mexican Grill:
We walked in and the restaurant was trashed. Mike stood out. He was very kind and he was the only staff member we saw working and working his butt off. Cleaning and delegating the entire 40 minutes we were in there eating. He cleaned our table off and pleasantly chatted with us while he cleaned. Mike alone gets 5 stars from this mom duo tonight. Thanks Mike : View all feedback.

Reviews from various websites

Restaurantji
1.7 ★ from 118 reviews
Erick
27.04.2024 - 02:53

I ordem 1 burrito and 1 burrito bowl… they send me 2 burrito bowl!! Very sad

Alexis
27.04.2024 - 02:53

They are always randomly closed. Their website will say open but they will be closed. Gave me someone else’s order one time. Go to Billerica , they are way bett...

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grant
27.04.2024 - 02:53

Door remains locked well past open. Employees ignore line at door, again well past time business

Rakesh
27.04.2024 - 02:53

My order was mixed up and gave someone else’s order. The packing slip was right but it was someone else’s order. Sorry Kayla but your order was too bad had to t...

read more
Natalie
27.04.2024 - 02:53

We walked in and the restaurant was trashed. Mike stood out. He was very kind and he was the only staff member we saw working and working his butt off. Cleaning...

read more

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