The Bay Horse - Chelmsford

It is worth noting the review from May 2020, in which it was mentioned that the restaurant is now under new management and committed to assisting customers with parking issues. However, my experience was quite different. I received a parking ticket after visiting the pub late one Thursday evening. When I inquired about the situation, I was initially told that they have a car park. But when I mentioned the parking ticket, I was informed that it was managed by a third party and not their responsibility. This inconsistency was disappointing, as there were no clear signs indicating the need to pay for parking. Unfortunately, due to this experience, I will not be returning to the pub in the future, despite my interest in live music events.

This restaurant is absolutely fantastic. The staff and atmosphere were lovely. The drinks and service were outstanding. I definitely recommend it, especially for families.

Terrible experience at the Bay Horse pub. My elderly father came to pick me and a friend up and was rudely confronted by a staff member accusing him of parking illegally. When I went to confront the management, I was shocked to find that the manager himself was the one shouting at us and refusing to listen to our side of the story. Avoid this place and the unprofessional management put in place by Greene King before it ruins the business.

Yesterday during the march, this pub allowed served a group of far right thugs who hurled vile racist abuse at peaceful protesters, including small children! They should have been banned immediately! Not what I expect from such a reputable establishment. Would definitely not want to bring my family round this kind of clientele

I drove into The Bay Horse car park hoping to park. I was unable to get through to the car parking as you have to call the number as you cant pay with cash. I called the number 4 times and tried to download the app, without success. I decided I would find somewhere else to park. Which I did, I then received a parking charge for overstaying 15 sec's, £60.00. I too called the pub to explain and was told by one of the staff there called Jordan that, there was no need to pay. I explained that I didn't want the charge to go up in cost, he told me that's fine he had made a note and that the charge would be scrapped (his words), I then got another charge through the post for £140.00, I called the company as I too was over the appeal date. I have now rec'd a charge of £170.00......yes £170.00 for parking 15 secs over even though I did not park as I was unable to pay. So when this pub does eventually open, I would suggest you park else where and do even attempt to go into the car park as you too will end up with a very large fine. Thanks Bay horse and appreciate all your help ....NOT