Millies Cookies - Chelmsford

We ordered a large cookie to celebrate a Guide achieving their Gold Award. Thank you, it was perfect, and our guides thoroughly enjoyed their treat!

Pip's cookies are consistently incredible! My friends are always amazed by them. Pip is able to create any design, so I highly recommend trying them out.

I recently ordered a Millie's cookie for my husband's birthday through delivery, but it never arrived. We were left without a birthday treat and had no information on the whereabouts of the cookie. I did receive a refund after complaining, but there was no additional gesture of goodwill. I would not recommend relying on them for a cookie delivery as it may be late or not show up at all.

Absolute Joke of a Service! Please read before ordering a delivery. I see my daughter every other weekend and thought it would be a nice treat to have her a birthday cookie delivered. I ordered a cookie for my daughter's 18th birthday to be delivered on Saturday (Even paid extra for Saturday delivery). Was advised cookie would arrive between 2-3 on Saturday, nothing arrived. When I contact Millie's they tell to allow 3-5 days for delivery and refunds are discretionary. This cookie is of no use to my daughter now as she's not here.

I went to millies in Chelmsford to get my son a Birthday cookie his 20 but its a family tradition, I tried to explain to the young girl (Pip) who was working what I had in mind but I didn't expect her to be eager to do it. But totally wrong she Google imaged what I asked for and so so enthusiastic to do it. When I picked it up a few hours later I was so pleased and so was my son when I gave it to him later that day. 10/10 customer service. Couldn't fault my recent experience, Very helpful, Thanks Pip.