Mcdonald's - Chelmsford

What do you want to say if your 2.5-year-old asks from the blue for mcdonalds? to the house of the park we took a way around to drive a car. the personal was very politely well spoken and friendly during our 3 contact points in the journey through! beautiful people overall a beautiful experience

I'm not sure all the negative commentary before me. the personal is efficient and attentive. there are always good customer care (safe sauces and supplements are offered ect) the restaurant is immaculate. (I don't think it's ever been dirty when I was in there. harsh staff, who have impressed, are: “M” josh holly ricky but to be fair, all seem to work very hard! (months ago there were always “fragable rotten employees” but these people seem to have gone) well done.

Happy to overcharge customers. I ordered a wrap of the day meal and was charged £4.49 for this which I remarked seemed expensive. When I got my receipt, I noticed I'd been charged £3.13 for the wrap instead of the advertised price of £1.99. I went to advise I'd been overcharged and the assistant manager said the advertised price is for a single wrap, I queried where it said this and she couldn't answer. She just said they're a franchise so can charge what they like. I advised they can't charge more than advertised as its illegal and she responded that she doesn't know what I expect her to do about it. I've reported the restaurant to trading standards for overcharging customers and they took about 5 seconds to decide this is something they will want to investigate. Makes me wonder how many other items are charged at a different cost than advertised? Avoid this rip off McDonald's.

Dreadful! The staff were surley and rude. The place appeared filthy. When I got the food home it looked like it had been dropped on the floor, it was cold and greasy! Never again!

Visited this McDonald’s 21/3/23. Ordered 2 coffees, 2 cakes. Used ladies toilets, cubicle 1, Taped off,out of order. Cubicle 2. No toilet paper. Cubicle 3. Toilet seat fell off, no lock on door. Very unpleasant experience. Asked to speak to manager, he appeared with his hands in his pocket, very uninterested. Told him the problem and he replied “ well I don’t use the ladies toilets”. Found him rude,ignorant and Uninterested. Will not return to this place again.