Horse Groom - Chelmsford

Staff very accommodating with accessibility issues, great food ! Love the new menu some real British classics now. Recommend

Very very disappointed. Ale pie looked like it had been reheated 3 times. Could not eat the pastry. Veg and chips were lukewarm. Made waitress aware and she offered to get another one which was declined. My gammon was tough and chips lukewarm. Paid the bill in full. Waitress made no offer of a discount. We often pop in and have drinks and bar snacks but after tonight we shall not return.

A tired place after obviously a busy easter. No chicken available and it appears no chef, with the manager in the kitchen. One meal was returned as the brocolli was hard and unable to be cut. The plate was returned within seconds, but minus some of the original food, which was left in the kitchen. Clearly the pork was substandard, dry and inedible. The fish n chips looked reheated, dry and unappetising with dried out discoloured peas. Fish was sparse and poorly hand battered All in all a poor experience. The waitress was totally hung out to dry and the manager did not face the music and attempt to apologise. One main meal was not charged for as a token but really the Green King manager should have shown some concern.

We visited on Easter Bank Holiday Monday evening as a family of three. Food was overall ok. Decent starters and tasty burgers for main course. However, the chips were lukewarm for all three main course plates we had. We also overheard the table next to us saying that their starter was cold. But because of the amount of time it took to come we didn’t complain as it would caused even longer wait for our main courses. It was very short staffed for a Bank Holiday when pubs would normally be very busy and we had too long a wait between courses as a result which was very disappointing. Our waitress was friendly but we could see she was stretched. A lot of improvement required for us to visit again

Took the family for my partners birthday and found the experience very poor food was of poor quality staff unfriendly and overpriced for quality of food. Had to send my starter back twice as the sauce was cold and ended up on the 3rd try with no sauce on the starter, steak and ale pie was over cooked making the pastry inedible, pork belly was 3 small pork strips and small portion off mash all though very tasty not worth the price charged, when we got the bill there was drinks added that we had not ordered over £20 worth) good job I checked as don’t normally, table was covered in something sticky not sure what that was and the staff very unwelcoming all in all very poor. Will not be returning soon