Subway - Chase City

Usually Subway is good,but,went today 9/12/2023 my bread was hard and tough ended up giving most of the meatball sub to my dogs lol.

We had a great experience! Big shout out to Cynthia Davonte!We are a family of 6 and needed to stop to grab a bite to eat after being on the road. It was about 9pm when we all walked in restaurant, and they greeted us with smiling faces and we felt very welcome! The restaurant was very clean (as well as the bathrooms). After we started ordering for our family, 6 more people came in-Cynthia Davonte didn’t miss a beat and provided friendly, quick, and professional service without making anyone feel like they were an inconvenience (which is unusual now a days). After we sat down to eat, we needed a few things and they didn’t hesitate to assist us, even though they had to put gloves back on.Thank you for a great dinner after a long day! We will definitely stop through again at some point!

Went to the location in Clarksville. Guy behind the counter answered his phone and proceeded to touch counter top with his gloves on. Asked kindly to change gloves. He did. He proceeds to make my sandwich then turns to put in the toaster. I asked him if he can add onions before toasting with his back turned he immediately held his head back with an attitude. I asked him what was the problem and he began to argue with me. I asked him his name he stated Zach. I then ask who is his manager he stated he is (like he’s untouchable), I walk out and he stares go ahead leave. He is very unprofessional and rude. If this is how he treats and talks to customers he doesn’t need to be in customer service. I’m on my lunch break and because of him he has wasted my time and gas!

Great experience, personable employees. However, I asked for green peppers on my sandwich and the worker put on 1 and 1/2 slices. Peppers aren't expensive. Sandwich was good, but please, add the appropriate amounts. It looked pretty sad. I don't understand. Were they afraid of running out of product or just skimping?

They refused to serve me because i had a service dog with me. Im a veteran who has been deployed to iraq and this was a slap in my face. Its also illegal per the ADA law to refuse service to a person with a service dog.