Reviews

Overall Total Score
4.3 out of 5
Impressive | 62 reviews

Was colleen touranjoe at Philly Pretzel Factory a mag?
First time there, the owner was great explaining all about the store…our family loves pretzels…and these are amazing…. Super fresh, not doughy and the dips are an added bonus… and the prices are sooo good… definitely our new go to View all feedback.

What Justin Pickett dislikes about Philly Pretzel Factory:
I really dislike leaving negative reviews, especially because I absolutely love these pretzels. However, I've had enough of one staff member—possibly the owner—who is consistently rude and unwilling to make a fresh batch of pretzels when asked. Other employees have no problem doing so. I've visited many other locations without any issues. I make a 25-minute trip to this place and always order at least 20 pretzels. Fo... View all feedback.

Reviews from various websites

Restaurantji
4.3 ★ from 62 reviews
colleen
20.02.2024 - 19:23

First time there, the owner was great explaining all about the store…our family loves pretzels…and these are amazing…. Super fresh, not doughy and the dips are...

read more
Jim
20.02.2024 - 19:23

I visit the store at least once a week for their Philly cheesesteak bites, which I absolutely love! The pretzels and pretzel nuggets are also delicious. The own...

read more
Jim
20.02.2024 - 19:23

Love the pretzels. Philly cheesesteak pretzels are awesome!!! Store is super clean. Chatted with the owners. Really nice people.

Michelle
20.02.2024 - 19:23

My mom is from Philly and has been so excited to get Philly pretzels here in town. She frequents this establishment each time she visits, but has had several ne...

read more
Dallas
20.02.2024 - 19:23

I visited this restaurant on Wednesday and it had been years since I had a Philly pretzel, and they certainly lived up to my expectations! I ordered four pretze...

read more

Good Rated Restaurants near Charlotte

4.8
Menu
Table booking
Open Now
4.8
Menu
Table booking
Open Now
City: Charlotte, 311 East Blvd.NC 28203, Charlotte, United States
"Too loud Decor doesn’t match anything . No theme. Expensive"
4.8
Menu
Table booking
Open Now
4.8
Menu
Table booking
Open Now
City: Charlotte, 6414 Rea Rd Ste C2, Charlotte, North Carolina, USA, 28277, United States
"Thank you for a lovely and memorable evening!"
4.9
Menu
Table booking
Open Now
4.9
Menu
Table booking
Open Now
City: Matthews (near Charlotte), 301 W John St #5356, 28105, Matthews, US, United States
"The restaurant offers a wide variety of options at good prices, accompanied by excellent customer service. The gelato is truly amazing and the staff i..."
4.8
Menu
Table booking
Open Now
4.8
Menu
Table booking
Open Now
City: Charlotte, 3000 S Tryon St, 28217, Charlotte, US, United States
"Fun and a great environment. Kombucha is top tier!"
4.8
Menu
Table booking
Open Now
4.8
Menu
Table booking
Open Now
City: Matthews (near Charlotte), 3501 Matthews-Mint Hill Rd, 28105, Matthews, US, United States
"Clean, lots of seating and yummy treats!"
4.9
Menu
Table booking
Open Now
4.9
Menu
Table booking
Open Now
City: Charlotte, 4321 Park Rd, 28209, Charlotte, US, United States
"I really enjoyed the new location. The coffee, food, and baked goods are fantastic. They definitely still deserve a 5-star rating in my opinion!"
4.8
Menu
Table booking
Open Now
4.8
Menu
Table booking
Open Now
City: Charlotte, 10000 Ballantyne Commons Parkway, Charlotte, United States Of America
"The food was overcooked and overpriced. I wouldn't return."
4.8
Menu
Table booking
Open Now
4.8
Menu
Table booking
Open Now
City: Matthews (near Charlotte), 3104 Weddington Rd, Matthews, United States
"Legit ramen bowls. Good sushi too."
4.8
Menu
Table booking
Open Now
4.8
Menu
Table booking
Open Now
City: Charlotte, 2900 Westinghouse Blvd, 28273, Charlotte, United States
"A stain! Tasty Bowl is my new lunch. I can't say enough about this place and about Raja! He is creepy and made me taste various sauces with different..."
4.9
Menu
Open Now
4.9
Menu
Open Now
City: Tega Cay (near Charlotte), 1143 Stonecrest Blvd, Tega Cay I-29708, United States
"We ordered our first rich cake for Christmas dinner and chose a carrot cake! It was a huge hit with the family—it was absolutely amazing! The cake was..."