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Contribute Feedback What Grandma F likes about The Blue Heron Of Charles City:
We went on Sunday and wanted some wings and they were out as usual. It would be great if you had cheeseburgers, reubens and pizza. The crab soup was awful. Thank you for getting some new employees. Our waitress was awesome. View all feedback.
What Robin Ellis doesn't like about The Blue Heron Of Charles City:
Went for dinner tonight and had to seat ourselves. No one came to our table. After 10 minutes, my husband went to find someone. She was playing in her phone and told him it would be a minute. We got up and walked out. They are famous for not even acknowledging you when you walk in. Service has always been slow but tonight we were completely ignored. We won’t be going back. There was only 1 other table occupied. It’s... View all feedback.
Food and staff were terrific, and view at water amazing. Cool place to get away too.
The view from the patio is nice but it could use a good cleaning. The chairs were the absolute worst though, super uncomfortable. Food and drinks were very good. We had the Blue Heron cocktail, house white wine, fried pickles, Cajun pasta and the seafood platter. The hushpuppies were not good and very dry but everything else was great.
Went for dinner tonight and had to seat ourselves. No one came to our table. After 10 minutes, my husband went to find someone. She was playing in her phone and told him it would be a minute. We got up and walked out. They are famous for not even acknowledging you when you walk in. Service has always been slow but tonight we were completely ignored. We won’t be going back. There was only 1 other table occupied. It’s not like they were busy.
Food needs to be updated and not frozen. Please work on supply issues so I can order the items I want. The service was good, though.
The food was really good but the wait for it was absolutely insane. It took us 2 hours to get two apps and three entrees.It would have been helpful to the waitstaff if the hostess did more than just rolling silverware, like run drinks, do refills, take app orders. Not just sit there rolling silverware while watching people walk out. There were a lot of customers who were seated and ended up leaving since they weren’t greeted by a waitress.Some of the customers that came from their boats were also very intoxicated and continued to be served alcohol even though they were becoming more belligerent. At one point, a female seated close to the bar started screaming ‘f you’ at everyone. At that point, we had our food boxed up and left. We couldn’t take the belligerent behavior and the clueless staff.The food is really good but it’s unfortunate that the kitchen staff’s talent is wasted at this establishment. This is definitely not a place for small kids or if you expect quick service and professional management.
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