Blackcoffee - Charleroi

Too bad some employees are impolite... just say first; Hello thank you and with pleasure. Besides putting half the cream in a frapucino it's still a pity.

The service is horrible, no one can kind, difficult to have a hello or a good-bye and even thanks,... In short the basic rules of a customer service z. Not to mention that the staff are chatting rather than serving you, he looks at you waiting. The only positive point is fortunately that coffee is good.

Today we are not going to evoke the menu but the employees. I took my Bubble tea as I usually do. It is found that the employee is not too much pressed by the role that occupies. She takes the time to make the order when she wants to leave her colleague to do everything. This girl is busting her all the time on are phones. I don't understand how this is possible it's unacceptable. The service today was deplorable. Are phone was the priority we waited 3 4 min before having the 2 orders. I don't think I'll go back. I recommend other places in Ville 2 that are cowly of better quality and in terms of professionalism. When he got the bubble tea was less good than usual we found mussel sugar at the bottom of the cup. Drinks had no taste mojito Product quality 3 5 Service 2,5 5

Really disappointing, unwelcome and refusing to take a two-person order, saying that it stays 10 minutes at the close and that by returning 2 minutes later they served 4 other customers. Never again. Really disappointed.

Since the staff changed it's really disappointing as a sign. The girls aren't smiling or acceularating. She's getting high and it's like they're the ones to do the same as to work. And what waiting time (when it's not in high affluence). The waitress takes my order, the other waitress who has to prepare him prefers for 10 minutes to clean his work plan in front of me and let me wait 10 minutes while his colleague takes command at the table! Not commercial at all. I used to take several coffees a month and the last two times I've been there, the coffee is cold! Disappointing and I'm going somewhere else. Too bad, it was one of my favorite signs.