Toppers Pizza - Chaotte

Absolutely terrible customer service. They told me it would be an hour for a single pizza. It never showed. I called to ask where it was and they said it was in the oven. I told them to cancel the order. Evidently, orders go through a central switchboard and they repeatedly put me on hold to try to reach the store . After being on hold twice for a combined 15 minutes with terrible music and being told they couldn 't reach the store both times, they were told to cancel the order themselves and that they were not to deliver the order. Absolutely terrible!

Pizza chain store near me. Good pizza, great staff. Tried them because of a promotion they were running.

The pizza is good the customer service at the counter is hit or miss but doesn't deter from the experience as I don't expecting much when picking up pizza.

Hello fellow travelers! We missed our connection in Charlotte so American Airlines put us up in the Double Tree. It was late by the time we got to the hotel so not much was open. After a delayed plane, a 5 hour flight and an eternity in customs, Toppers to the rescue! The delivery was fast. The pizza was amazing but let's talk about the bread sticks. The 3-Cheese Garlicstix made missing our flight almost worth it. I highly recommend Toppers if you find yourself in the same situation or are in Charlotte for any reason.

I go to no other pizza place once I’ve discovered Toppers . I love the freshness of everything from the dough to the toppings and cheese to the wings and custard. I’ll never get tired of it. I love how they have deals and if you use your phone number you can add up points and claim rewards like free pizza. I love how friendly the employees are they know me very well how often I visit .