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Contribute Feedback What Alexandre Rogahn likes about Firehouse Subs Mill Crossing:
Good sandwiches here. Price good for quality you get. If you've eaten in Soobway, you'll be blown away! The vegetarian sandwich is also really good, and I know that sounds hard to believe. View all feedback.
What Thelma Sanford doesn't like about Firehouse Subs Mill Crossing:
I believe this wasn’t just the worst experience at a Firehouse, but the worst restaurant experience I’ve ever had! I understand running a business is challenging, but I've always considered Firehouse Subs to be of higher quality than Subway. Unfortunately, this location at Gilbert Rd and Germann seems to be declining. It makes me wonder if something is going wrong in management, as my visits have only become more dis... View all feedback.
$57. they would expect quality if they output it in a sub-shop. unfortunately had my sandwich saugy brot, bad cuts of meat and boardline cheese. not only that, but one of the children behind the counter focused more on listening to his music and then focused on making the sandwiches. all in all, would not recommend spending them hard money here all.
I had come here to eat a meatball sub and it was very on tasteful there was more bread than the meat the meatballs are are really small and their bread is way too much proportionate to their sandwich making
I visited this location today and observed cockroaches a broken ice machine and even more disturbing than that is the fact that when I walked in, I witnessed and elderly lady screaming at a blonde employee. I do not believe they even noticed me walk in due to the fact that I wasnt even acknowledged. I didnt get either of their names, but she kept yelling at this girl and telling her to leave and she kept saying she would but the lady was blocking her! As I was waiting another couple came in and the young blonde noticed them and attempted to start taking their order. Even then as she was taking their order the old lady again comes up and starts yelling at the girl (now knowing she is in front of 3 customers) about putting an apron on. I'm sorry you have cockroaches, flies, and broken equipment all over the place but you're going to yell at some poor girl about an apron?? Wish I could give less than a star.
This is the worst firehouse store in the entire world. I have been coming here for 3 years and my order is wrong 100% of the time. I keep thinking something will change with the faces behind the counter, but it doesn't. The inattention or inability to execute a sandwich order correctly is either generational or the ownership is very lacking in training or employee accountability. I will not be tempting fate at this location again.
Do NOT order delivery from them. They sent me an entirely wrong sandwich through Doordash. Can 't refund, can 't send a remake ... best they can offer is writing my name down for a walk in order. The whole reason I got delivery is because I can 't walk in. Every sandwich from them is poorly assembled and wet anyway. Don 't waste your money.